Company Description Recognized as one of Top 21 Iconic Hotels in the World by National Geographic Traveler magazine, honoured with Travel + Leisure Magazine's World's Best Award for Top 10 City Hotels in Canada, and awarded Best Historic Hotel in the Americas, Fairmont Empress is located in Victoria, BC overlooking the city's sparkling Inner Harbour.
This Forbes Four-Star, 4-Diamond property offers 464 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, Q at the Empress Restaurant featuring Pacific Northwest cuisine and award winning wine list, and Q Bar with its regionally focused cocktail culture was recently named to Canada's 50 Best Bars list. World famous Tea at the Empress is a bucket list experience in the hotel's sophisticated Lobby Lounge. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural beauty.
Job Description What is in it for you: Employee benefit card offering discounted rates at Accor properties worldwideExclusive Employee and Friends & Family Discounts at Fairmont Empress HotelExclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and WhistlerOpportunity to develop your talent and grow within your property and across the world!Complimentary meal during your shift through our Colleague Dining ProgramComplimentary uniform launderingAccess to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorksAccess to our company-matched Defined Contribution Pension Plan (DCPP)Opportunity to develop your talent through coaching and our Leadership Mentoring ProgramsWhat you will be doing: Prepare and pour beverages on a cash and host basisPrompt, efficient and courteous service of beveragesCreate an upbeat, energetic and fun atmosphereHandle cash wine salesPrepare consumption sheets and cash outAccount for stock (inventory control)Clean bar and storage spacesSuggest upselling of food and beverage to guestsProvide information and guidance to guestsBalance cash at end of shiftOther duties as assignedQualifications Your experience and skills include: Minimum of two (2) years recent, (in the last 5 years) full-time experience in the preparation, pouring and service of beveragesCompletely fluent in English, both written and verbal"Serving It Right" and "Food Safe" CertificationThorough knowledge of cocktail trends, knowledge of classic cocktails and preparationsWorking knowledge of standard bar equipmentCompletion of a practical bartending testExcellent organizational skills with the proven ability to perform well with minimal supervisionA high level of responsibility and commitment with proven success in relationship buildingDriven focus on upsellingAbility to observe and detect guests to provide prompt serviceImpeccable grooming and presentationMust be bondableAdditional Information Physical Aspects of Position (include but are not limited to): Occasional standing and walkingOccasional bending and kneelingOccasional carrying and lifting up to 20lbsOccasional ascending or descending ladders, stairs and rampsVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Your team and working environment: Welcome to Canada's Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds – where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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