Back Office Coordinator

Details of the offer

Supercare Dental & Cosmetics – Tuggerah NSW
Supercare Dental & Cosmetics is a leading destination for dental and cosmetic services. We specialise in all types of dental treatments, including surgical procedures, orthodontics, extractions, veneer integration and more. Experience the best in dental care with us.
A career at Supercare Dental and Cosmetics means being part of a dynamic and high energy work environment, where each one of our team members can make a difference.
Role Overview Based in our Tuggerah Practice, The Back Office Coordinator plays a crucial role in supporting the efficient delivery of dental health services by managing infection control, records, and supplies. This role also involves coaching Dental Assistants and stepping in to assist when required.
Key Responsibilities: Stock Management: Ensure all necessary equipment and supplies are available for procedures, including:Ordering and planning for implant surgeriesManaging implant kits and surgical suppliesTracking interclinic transfersRecords Management: Monitor the release of Penthrox and other high-risk itemsCheck that all emergency equipment is available and in dateMaintain complete and accurate sterilization logs for auditsEnsure all implant consignments are scanned and entered into patient filesVerify lab work is completed at least three days before appointmentsHandle disinfection, packaging, labeling, and paperwork for all laboratory workInfection Control: Oversee end-of-day surgery shut down proceduresEnsure surgeries are fully stocked during dental proceduresMaintain sterilization protocols in accordance with ADA standardsOrganize routine deep cleans of surgeries and common areasEnsure sterile setups are free from contamination risksEnsure consent forms are provided and returned for patient filesStaff Support: Coach and support Dental Assistants in partnership with the Practice ManagerCoordinate Dental Assistant coverage and breaksProvide clinical assistance as a Dental Assistant when necessaryPosition Criteria: Certificate III or IV in Dental AssistingPrevious experience as a Dental AssistantStrong understanding of infection control principlesExceptional organizational skills with the ability to multitask in a fast-paced environmentProven ability to work collaboratively and mentor othersExcellent communication and interpersonal skillsCommitment to quality, patient-focused careAbility to work under pressure and adapt to changeFlexibility in tasks, location, and hours of workCommitment to ongoing education and professional developmentWhy Join Us? Impact: Play a vital role in shaping the future of our practice and enhancing patient experiences.Supportive Team: Join a friendly and collaborative work environment where your ideas are valued.Professional Growth: We offer opportunities for continuous learning and career advancement within our organisation.Competitive Compensation: Enjoy a competitive salary package.Apply Now! Send your resume and a cover letter detailing your experience to ******. Let's create brighter smiles together!
Supercare Dental & Cosmetics is a company that values equality and diversity, fostering an environment where everyone's unique needs are respected and supported. We offer a stimulating and rewarding work setting, coupled with continuous professional growth opportunities. We welcome applications from individuals of all backgrounds and experiences, reinforcing our commitment to inclusivity.
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