We are a family-owned Automotive Workshop in Geraldton along the WA coast. We are seeking a service supervisor that can perform vehicle services and lead the team in the workshop to ensure productivity and quality control.Position Overview:As our Automotive Service Supervisor, your day to day will have you allocating jobs to our technicians to ensure workflow efficiency and a high quality of work on our repairs. You will have jobs allocated to you during the week with your ability of time in mind.You will work with the technicians to troubleshoot problems and provide guidance and solutions on a variety of different mechanical issues that arise daily.You will drive superior customer service and ensure customer satisfaction is at the core of everything you do all while ensuring you have a high functioning team. You will work closely with the Service Advisor to ensure that workflow and customer satisfaction are a priority.This is a great opportunity for someone with previous experience within the automotive industry, particularly senior technicians or supervisors.Success Profile must have:Trade Qualified Automotive MechanicA high level of mechanical experience to diagnose and problem solveProven background in managing a team of TechniciansHave a solid understanding of the workflow of a busy workshopMotivation and leadership skills to achieve resultsAbility to handle pressure and meet deadlinesEffective communicationHigh level of attention to detailHas their own tools relevant to the roleA sound understanding of OH&S/WHS practicesYour application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a Service Supervisor?Do you have a current Australian driver's licence?Do you have experience performing automotive vehicle services?How many years of people management experience do you have?Do you have customer service experience?How much notice are you required to give your current employer?Do you have a current Police Check (National Police Certificate) for employment?
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