Learn how a merit list or pool may be used Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool. If the applicant agrees, the results may be shared with other Australian Public Service (APS) agencies for filling similar roles. Applicants may be offered a future role, without the need to reapply. A merit list or pool may be used for up to 18 months.
This merit list or pool may be used to fill other vacancies in Sydney, Melbourne, Brisbane, Canberra, Adelaide.
What's on offer?
We are seeking a Technical Business Analyst to join us in one of our CBD office locations in Melbourne, Brisbane, Canberra, Sydney, or Adelaide. Full-time and part-time hours are available. You can work part of the week out of one of the advertised office locations and may also work some of the time from home.
About the role?
You will be pivotal in gathering and analysing requirements, mapping processes, developing and maintaining governance frameworks, guidelines, and technical specifications, and ensuring alignment with architectural standards. The role includes stakeholder engagement, supporting technical assessments, and collaborating with cross-functional teams to ensure solutions and processes meet strategic objectives. We're looking for someone who is ready to make their mark working in a smaller agency, where you'll readily see the impact of your work and have autonomy to deliver quality outcomes for the Australian public. Working with us, you'll be able to build your skills across a broad range of technologies.
What are the benefits? Security: Job security and opportunities to gain experience in areas that interest you. Flexibility: Generous leave and flexible working arrangements, with most staff at the moment working from home 60% of their time (e.g. 3 days a week for somebody working 5 days). Training: Great training and development opportunities. High Super: Competitive benefits, plus 15.4% superannuation. Employee Assistance Program: a free counselling service for you and your family. About the FWO
We are Australia's workplace regulator with 22 office locations across Australia and part of the Australian Public Service. Our role is to provide education and assistance to over 13 million Australian workers, more than one million businesses and enforce workplace laws and investigate underpayments.
What's it like working at the FWO
"The best part of working in a smaller agency is that there's a much closer community of collaboration, with very welcoming people that have a real sense of shared purpose. There's more opportunity to make a difference, expand your experience with a broader scope of work, and see firsthand the impact of all your hard work." Director of Enterprise Architecture and Developer Experience.
What our employees say about us
We are one of the most engaged and high performing agencies in Australia; consistently scoring above average on employee engagement and wellbeing when surveyed against other APS agencies. 95% of Technology branch staff members believe strongly in the purpose and objectives of our agency up 11% from APS overall.
We Value Diversity
FWO has been accredited as a Breastfeeding Friendly Workplace since 2011. We are also members of the Australian Network on Disability and Pride in Diversity. We encourage and welcome applications from Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and mature age people.The key duties of the position include: Typical Duties
The duties of this role include, however, are not limited to:
Gather, analyse, and document business requirements to inform strategic and enterprise architecture decisions. Develop and maintain governance frameworks, strategies, standard operating procedures and guidelines to support operational and compliance needs. Evaluate, map and document technical specifications, workflows, and processes in alignment with technology and architectural standards. Conduct gap analysis between current and future state capabilities and identify opportunities for improvement. Collaborate with architects and cross-functional teams to evaluate and recommend technology solutions that meet business objectives. Create reports, dashboards, and visualisations to communicate architecture-related insights. Selection Criteria Demonstrated ability to develop and document governance frameworks, strategies, standard operating procedures, and guidelines. Strong analytical and problem-solving skills, with a keen attention to detail and experience with quality assurance of documentation. Outstanding written and verbal communication skills, with the ability to convey complex information and concepts to a broad range of stakeholders. Ability to deconstruct complex requirements and processes into clear information, actionable tasks, and meaningful insights. Proficiency and in-depth knowledge in tools and technologies important to the role, in particular Azure DevOps, Visio, Power BI, and Power Automate. To be eligible for employment with the FWO you must be an Australian citizen. The successful candidate must hold a current Australian Government Security Clearance (AGSVA) or be willing to undergo and obtain a Baseline security clearance (we will assist you with this process).
Notes How to Apply
If you are excited about this opportunity, please tell us in no more than 800 words: Why you want to apply for this role? How your skills and experience address the requirements of this role.
All applications must be submitted via our online application system through the FWO website.
If you have any questions about this recruitment exercise, please email
*Please ensure you check your junk mail throughout the recruitment process, as sometimes our emails sent from our online system end up in junk mail folders.*
Applications close 11:00pm (AEDT) Wednesday 29 January 2025 More Information Working with us and tips on applying, visit Office of the FWO purpose and functions, visit Office locations, visit RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit:
The Fair Work Ombudsman (FWO) is an independent government agency created by the Fair Work Act 2009. The FWO is responsible for promoting harmonious, productive, cooperative and compliant workplace relations in Australia. Please visit the FWO website for further information. To be eligible for employment with the FWO, you must be an Australian citizen.
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