This position will see you providing reception and administrative assistance to our Protea Ward, which is a 30-bed mixed medical Surgical Ward.
This is a permanent full-time role where you will be the first point of contact for enquiries and visitors on the ward.
Your responsibilities will include:
Admission and discharge processes to ensure appropriate bed management and utilisation.
Managing incoming and outgoing calls to the centre.
Providing timely and accurate information to queries by patients, visitors, and other staff and departments.
Working alongside medical staff, colleagues, patients, and visitors to ensure a smooth hospital experience for patients.
Compilation and management of patient admission papers, medical records, clinical notes, and specific paperwork.
Skills and Experience
To be successful in this role you will demonstrate:
Excellent communication skills with a strong customer service focus.
Intermediate-advanced skills utilising the Microsoft Office suite with the ability to maintain data entry accuracy.
High level time management and organisational skills.
Certificate in Medical terminology highly regarded.
A professional and personable disposition.
Ability to work within a team environment and multitask.
Willingness to learn and the ability to grasp concepts with ease.
Previous experience in a hospital administration position or other medical secretary position desired but not essential.
Requirements
Must provide a National Police Check conducted within the previous 12 months.
According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.
To Apply
All applications must be lodged online.
Applications made by recruitment agencies will not be considered.
Ramsay Health Care is committed to Child Safety.
Details of our commitment are set out in our Code of Conduct, available at
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