Registry Officer, MC Coroners Registry
Full-time Permanent Details: The ACT Coroners Team is seeking a compassionate and detail-oriented MC Coroners Registry Officer to join our team. This role is vital in providing high-quality administrative support to the Coroner's Court, assisting with the coronial investigation process, and delivering essential client services. You will have the opportunity to work closely with the Coroner, police, medical professionals, and members of the public, ensuring the smooth operation of the court and the effective management of sensitive case materials.
As an MC Coroners Registry Officer, you will administratively manage case files, assist with processing documentation, handle telephone and face-to-face inquiries, and provide in-court support. You will be required to maintain confidentiality and approach each task with sensitivity, professionalism, and compassion, particularly when dealing with families who are grieving or going through difficult times.
Join a dedicated and professional team making a meaningful impact on the community by supporting the vital work of the Coroner's Court.
Key Responsibilities Provide administrative support to the Coroner's Court, including preparing and administratively managing case files, processing legal documents, and assisting with hearing matters. Communicate with a wide range of stakeholders, including law enforcement, medical professionals, and the public, providing accurate information and guidance on coronial procedures. Handle sensitive information with discretion and care, adhering to relevant legislation and policy. Prioritize and manage your workload to meet deadlines while ensuring high levels of accuracy and attention to detail. Act as a key contact point for the public, providing support and updates to families during the investigation process. What You Need Professional Skills and Knowledge Well-developed administrative and client service skills. Strong communication skills, with the ability to handle confidential information with sensitivity. Proficiency in Microsoft Office, with the ability to learn and use court-specific IT systems. Behavioural Capabilities Ability to develop positive relationships with stakeholders and work collaboratively with others. Capacity to manage time effectively, work independently, and meet deadlines under pressure. Sensitivity and emotional maturity in dealing with distressing or confronting case materials. Desirable Qualifications and Experience Previous experience in a court or legal environment is advantageous but not essential. Computer literacy, with a willingness to learn and adapt to new IT systems. Ability to manage and prioritize sensitive case information with confidentiality. Work Environment and Support
This role may expose you to confronting and sensitive material, including images and stories related to death, trauma, and potentially distressing circumstances. As part of the ACT Government, you will receive training and support to manage these challenges, including resilience-building initiatives.
We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.
Eligibility/Other Requirements: You must be an Australian citizen or permanent resident, or hold a valid work visa to be considered for employment The successful applicant will be required to undergo a National Criminal History check. Notes: While hybrid or remote work is not suitable for this position due to operational requirements, there are options for flexible working hours, including part-time hours and job sharing, for the right applicant(s).A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months.
Current and former ADF members are encouraged to apply.
How to Apply: To apply for this position, please submit your curriculum vitae and no more than two pages outlining your relevant experience and suitability for the role, with reference to the skills and knowledge and behavioural capabilities
Applications should be submitted via the Apply Now button below.
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