Description
Inside Australia Travel is a technology-enabled travel business that is a part of the Fine Touring Group. Fine Tours operates a multichannel strategy, including Inside Australia Travel, selling Australian & New Zealand travel predominantly to international visitors. Supported by proprietary technology (TREV), our dedicated team of Australia travel specialists offer highly tailored and ready-made tours with bespoke advice. Curating the best experiences for our customers is what drives us. We are proud to bring Australia to the world.
As Product Manager, you will: Take ownership of driving the Australian product strategy.Negotiate contracts and secure commercial agreements.Build a presence in the Australian inbound travel market.Manage all IAT products (suppliers) in the Australian market, including building tours and onboarding the best suppliers and experiences for our clients.Provide mentorship, guidance, and training to the Product team. What does the role look like? Develop and maintain key industry and customer relationships.Negotiate rates, credit agreements, terms, and conditions.Effectively manage, support, and provide guidance to the Product Team to deliver on their output targets, ensuring suitable training, monitoring, and development is provided.Support the General Manager on strategic decision making and planning as relevant.Provide input and assist with the implementation of the IAT strategy, providing innovation and solutions.Regularly communicate and provide operational business and performance updates against key targets/metrics to the General Manager.Manage the product offering so that it is up to date, relevant, and appropriate for the business's needs.Build strong relationships with key stakeholders and represent IAT at trade events to ensure IAT receives the best possible service and product.Organise supplier training with the team on new products and any updates as required. Requirements High level of experience negotiating positive commercial outcomes.Network of tourism industry and supplier contacts highly desirable, with strong preference from an inbound or wholesale perspective.Ability to create new approaches for IAT if adverse situations arise - demonstration of resilience and agility is a must.Strong values-based leadership skills with the ability to shape a customer-focused, cohesive team and business culture.Proven ability to understand business fundamentals, financial performance KPIs, and modern business processes and systems.Excellence in building relationships with internal and external stakeholders.High degree of computer literacy with proficiency in the G-suite, Microsoft & Excel.Sound level of numerical and data analysis skills.5+ years in Product Contracting or Business Development roles within the tourism industry with proven demonstration of negotiation skills. Benefits Great training, support, and career growth opportunities.An industry-leading remuneration package, commensurate with experience.Dynamic, social, and people-first culture.Industry perks such as experiencing the best places and activities in Australia & New Zealand. By joining Inside Australia Travel, you will be joining a great bunch of people from all over the world who have come together for a shared purpose - to deliver the very best Australian Travel experiences! This role is based in Mooloolaba. #J-18808-Ljbffr