ATM West is a leading provider of banking and payment solutions, specialising in serving remote and regional communities across Australia.
We offer a variety of services, including cash dispensing, balance inquiries, transaction processing, and cash deposits.
Our ATMs are installed in stores or as standalone units, ensuring convenient access for our customers, particularly in remote areas of the Northern Territory, Queensland, and Western Australia.
We take pride in delivering essential financial services to communities often underserved by traditional banking institutions.
Job Description: ATM Technician (Darwin)
Are you seeking a role where your passion, drive, and eagerness to learn are more important than prior experience?
ATM West is looking for a motivated and hands-on individual to join our expanding team as an Automatic Teller Machine (ATM) Technician.
Based in Darwin, this role involves providing first-line maintenance through phone, chat portals, and email, as well as visiting various locations for onsite repairs.
You will play a critical role in ensuring the reliability and performance of ATMs across Northern NT, Far North West Australia, the Kimberley, and Arnhem Land.
We believe in nurturing talent and are committed to investing in your training and development to help you grow both personally and professionally.
Key Responsibilities
Provide first-line maintenance and customer support via phone, chat portals, or email.
Service and repair ATMs onsite across remote regions, including Darwin, Northern NT, Far North West Australia, the Kimberley, and Arnhem Land.
Recondition ATMs and ATM parts as needed.
Understand modem and cellular connections, including basic setup and troubleshooting.
Communicate effectively, both verbally and in writing, to support clients and internal teams.
Manage travel and repairs independently across various remote locations.
What We Are Looking For
We are looking for someone who is:
Ready for Adventure: You must have a valid driver's license and be willing to obtain a criminal history check.
Additionally, you should either demonstrate experience driving on unsealed roads or in outback conditions, or be prepared to undertake four-wheel drive training.
Motivated and Driven: You thrive on taking initiative and completing tasks efficiently.
Invested: You care deeply about your work and its impact on the communities we serve.
Passionate: You enjoy solving problems and making a positive contribution.
Responsible and Honest: You take ownership of your work and maintain transparency with your team.
Compassionate: You understand the importance of your work and how it directly impacts the lives of others.
Previous experience in the ATM or banking industry is not required—we will provide the necessary technical training.
What we cannot teach is the attitude and potential that drive success.
If you bring those qualities, we will help you develop the required skills.
Why Join Us?
Career Growth: At ATM West, we are dedicated to your professional development.
We offer comprehensive training and opportunities for career advancement, allowing you to take on additional responsibilities and grow within the team.
Flexibility: Enjoy the freedom of a work-from-home opportunity, along with a company-provided work vehicle for remote travel.
9-Day Fortnight: Benefit from a 9-day fortnight schedule, giving you every second Friday off to support your work-life balance.
Supportive Environment: Join a friendly and collaborative small team that values transparency and teamwork.
Comprehensive Training: Receive thorough training to ensure you feel confident and capable in your role.
Diversity Encouraged: We welcome applicants from all ages and backgrounds.
Whether you are just beginning your career or seeking a change, we would love to hear from you.
Coffee on Us: Enjoy a cup of coffee every workday, courtesy of ATM West—a small way we show appreciation for our team's dedication.
What's on Offer
Competitive wages of approximately $75,000 to $90,000 per annum, plus super.
Six weeks of annual leave to support work-life balance.
A work-from-home opportunity with a supportive team environment.
Company-provided work vehicle for travel to remote locations.
Opportunities for career progression and ongoing professional training.
9-day fortnight schedule, with every second Friday off.
If you are passionate about technology, enjoy problem-solving, and love the challenge of working in diverse environments, we would love to hear from you.
Join ATM West and help us maintain essential financial services for communities across Northern Australia.
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