To make investing affordable, accessible and understandable.
Product:
Full-time
Location:
Office | Sydney, NSW, Australia
Level:
Senior - A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.
From the ASX to Wall Street, we're helping over 200,000 of our customers feel confident about investing.
Behind Superhero are our market-leading people who work hard and have fun doing it. Together, we're building a global investment platform and scaling our business well into the future.
About the role
About Superhero:
Superhero is an award-winning Australian superannuation platform and online broker built for the new generation of investors. Our mission is to make investing affordable, accessible and understandable for everyone. Recognised as one of LinkedIn Australia's Top Startups in 2022, Money Magazine's Best of the Best Online Share Broker Award in 2022, 2023 and 2024, and Canstar's Online Share Trading - Most Satisfied.
What you'll be responsible for
Coordinate people and processes to ensure the effective and timely running of a project.
Customer Journey Insight Development: Understand a brand's customers and their journey throughout touch points and processes, to drive strategy for positive customer experience.
Requirements Gathering: Collect and understand desired specifications of a deliverable or project, and stakeholder requirements.
Skills you'll need
Works with others by being open, clear in communication and listening to achieve goals.
Numerical problem solving: Works with numerical information and performs mathematical calculations to solve problems.
Critical thinking: Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight.
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