ABOUT US Hostelworld Group PLC is a ground-breaking social network powered OTA focused on the hostel market, with a clear mission to help travellers find people to hang out with.
Founded in 1999, we're a well-known trusted brand with 240 teammates across 11 countries; hostel partners in 180 countries; and a strong commitment to building a better world in all that we do.
In particular, our focus in the last few years has been on improving the sustainability of the hostelling industry, through our membership of the Global Sustainable Tourism Council (GSTC); our active involvement in the Global Tourism Plastics Initiative (GTPI); our partnerships with Bureau Veritas to establish emissions benchmarks for the hostelling industry; and our recent partnership with the South Pole to offset all our greenhouse gas emissions in 2021 and 2022. You can read more about our story here: Hostelworld site. Hostelworld is listed on the London Stock Exchange, Dublin Euronext and is an Investors in Diversity accredited employer.
LOCATIONThis role is based in Australia. We have a co-working space in Sydney city centre for those who prefer a hybrid model where you can spend time with colleagues in-person. If necessary, the role can be remote within Australia with coming together for team meetings as needed.
WHO YOU'LL WORK WITHIn this role, you will collaborate with a passionate team dedicated to expanding our market share in the APAC region. You will work closely with property partners on a daily basis, facilitating effective communication between them and Hostelworld.
As an Associate Market Manager, you will be a key member of the Markets Team, reporting to the Area Manager or Head of Supply APAC. You will have ownership of key cities or countries within the market and, where business conditions allow, be able to manage your tasks in a timely manner and deliver results.
Your role will require proficiency in utilizing reporting tools to identify potential opportunities and address complex cases. You will need to work independently, requiring only moderate guidance from the Manager.
WHAT YOU'LL DO Take full ownership of key accounts, cities and countries within the market.Enhance the performance and competitiveness of assigned destinations (for example: Oceania).Promote the adoption of Hostelworld products and promotional rates within assigned destinations or across the market as needed.Provide clear and detailed reports regarding the destinations under your responsibility, as well as contribute to the Weekly Report as required.Champion a specific business area across the wider organization and report on its progress.Ensure the successful delivery of the departments goals.WHAT WE'RE LOOKING FOR Experience & Qualifications: A minimum of 2 years of experience in an online travel agency or a travel-related company, preferably with knowledge of the Oceania market.Knowledge & Skills: Commercially minded with a proven track record in solving complex cases.Fluent in English with excellent oral and written communication skills, capable of delivering articulate speeches and engaging in high-level business writing, ensuring clear and effective communication in diverse settings.Strong analytical abilities with a demonstrated capacity to interpret complex data and translate insights into actionable business strategies.Excellent presentation skills, with the ability to construct and deliver clear, persuasive arguments.Proven strategic project management skills, with experience leading complex projects and initiatives.Extensive industry expertise, particularly in conducting market analysis and applying these insights to develop strategic initiatives.Experience in international markets, with a successful track record in managing business operations and negotiations.Highly driven and a committed team player, with outstanding interpersonal and client relations skills.WHAT WE OFFER Competitive salary & benefitsEnhanced annual leave plus 3 Wellbeing Days per yearPaid family leave (maternity, paternity, surrogacy & adoption)Agile working (plus a Working from Abroad Policy!)Support for your ongoing growth & developmentInclusive people policies (sickness, menopause, compassionate and fertility leave)A chance to give back to your local community with 5 paid volunteering daysOUR BEHAVIOURS Grow others - We fundamentally believe that investing in growing others benefits everyone, whether it's helping them develop hard or soft skills. We want learning and growing to be part of our DNA to help makes us a better team, together.Master it - We are obsessed with our area of expertise and enjoy developing our skills. We rarely take things at face value; we investigate, interrogate, and always look for 'the why,' and wherever possible, we use data to find the best solution.Collaborate - We are in it together, for the tough stuff and the celebrations too. To achieve the best results, we need expertise from all areas of the organisation, and we wholeheartedly welcome diverse thinking.Adapt - We work fluidly, adapting to new information and the evolving environment while staying committed to our goals. Innovation and experimentation fuel our projects and we're never afraid to pivot.Deliver - Our focus is always on the end result; we value outcomes over activity. We collaborate to deliver work at speed without dropping any of our other behaviours.Our people are key to our success. Our talented and diverse teams reflect the diversity of our customers and the communities in which we operate. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed above to apply for this role.
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