Step into a supportive and fun-loving team at Keyton – where collaboration meets joy!Join Keyton's vibrant team as an Assistant Village Manager, where every day is a new opportunity to collaborate and have fun!About KeytonWith over 75 villages and more than 17,000 residents nationally, Keyton is one of Australia's leading owners and operators of retirement living communities.
Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities.Our purpose is to create places where communities thrive – not only for residents, but importantly, for our employees also.
We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.The RoleAn exciting opportunity has become available for an energetic Assistant Village Manager to join our dynamic team at Henry Kendall Gardens.
Set within 100 acres of subtropical rainforest and landscaped gardens, Henry Kendall Gardens offers picturesque surroundings, quality facilities and a vibrant and supportive village environment, based in Wyoming, on the beautiful Central Coast.As an Assistant Village Manager, you'll play a crucial role in our community.
Your days will be filled with meaningful interactions and collaborative projects, all within a lively and cheerful environment.
If you thrive in a place where work feels like a second home, Keyton is the place for you.
You'll be joining a group that values positivity and teamwork, ensuring that every day is filled with both achievement and laughter.Key ResponsibilitiesReporting to the Village Manager, your key accountabilities in this role will include:Supporting the day-to-day operations at the villageContributing to effective resident management to foster strong customer relationships and support delivery of village maintenanceBeing the next level of escalation for resident issues and concernsEnsuring compliance with all laws and regulations applicable to the villageImplementing company policies, strategies and plans to maintain residents' satisfactionAssisting with running of village events, social calendar and activitiesAssisting with the onboarding of new residents and conducting exiting conversations with outgoing residentsSupporting the provision of a safe working environment for all staff, contractors, visitors and residentsKeyton PerksCompetitive salary + Bonus scheme18 weeks paid parental leave for primary carersAdditional generous leave entitlements - 4x Wellbeing days off per year, Community Day, Volunteer leave and purchased leaveCareer development and growth opportunitiesSalary sacrificing, discounted health insurance, annual vaccinations and skin checksHealth & Wellbeing ProgramUnmind mental wellbeing app accessTraining and working with a supportive and fun teamWorking with an organisation that leads with heart, where kindness mattersBe part of a team that values innovation, compassion, and making a differenceAbout YouYour proactive and customer-focused attitude will see you succeed in the role, as well as an ability to work autonomously to deliver professional outcomes.
Strong interpersonal and communication skills will be key to your success in this role, as will:Exceptional communication and interpersonal skillsExcellent customer service skillsExcellent computer literacy – including the Microsoft Office SuiteA keen eye for detail and ability to balance different priorities and manage day-to-day expectations for the residents and their familiesA First Aid Certificate & CPR Certificate, or be willing to completeWillingness to learn and professionally develop, along with a proactive and can-do attitude.Ready to Join the Fun?If you're passionate about leading a vibrant and caring community for retirees, we'd love to hear from you!
Apply now and be a part of something truly special.
Please submit your resume and cover letter to the link below.
In your cover letter, please highlight your interest in the Assistant Village Manager opportunity and explain how your skills, qualifications and interests align with our requirements.Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October, with supporting documentation prior to joining.At Keyton we celebrate diversity and acknowledge that what makes us different makes us stronger.
We engage, enable and empower our people and support their individual needs.
Inclusion sets us all up for success.
We therefore encourage you to apply for roles in our business, regardless of gender, gender identity, sexual orientation, disability, ethnicity, race, age, religion, social background.
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