Assistant Venue Manager - Nineteen Restaurant - The Star Gold CoastApply now Job no: 529502 Work type: Permanent Full Time Location: Gold Coast, Queensland Categories: Management As the Assistant Venue Manager for Nineteen Restaurant, you will lead a team of Food & Beverage professionals, ensuring that every guest experience is nothing short of extraordinary. Your exceptional attention to detail, impeccable service standards, and unwavering commitment to excellence will set the tone for your team, creating an unforgettable dining experience for our valued guests.A few of your responsibilities:Lead and mentor a dynamic team of wait staff, fostering a culture of professionalism, teamwork, and continuous improvementEnsure seamless coordination between the front-of-house and back-of-house operations, maintaining efficient communication and workflowProvide exceptional hospitality and anticipate guests' needs, delivering personalized service that leaves a lasting impressionMaintain a comprehensive understanding of Nineteen's menu, wine list, and dining offerings, ensuring that your team can confidently guide guests through their culinary journeyEnsure compliance with the Responsible Service of Alcohol and relevant provisions of the Liquor ActWhat are we looking for:Extensive experience in a high-end dining establishment, with a track record of managing and motivating teams to deliver exceptional serviceA passion for hospitality and a genuine desire to create memorable experiences for guestsExcellent interpersonal and communication skills, with the ability to build strong relationships with guests, colleagues, and stakeholdersExceptional attention to detail and a commitment to maintaining the highest standards of professionalism and qualityComprehensive knowledge of food and beverage service, including menu knowledge, wine pairing, and dining etiquetteAccreditation in Responsible Service of Alcohol – RMLV/Approved Manager an advantageAbout you:With a keen eye for detail and a deep understanding of fine dining service standards, you thrive in fast-paced environments, where your problem-solving skills and composure shine. You possess a genuine desire to provide personalised, memorable service that leaves a lasting impression on every guest. Your extensive knowledge of food and beverage offerings, coupled with your ability to build strong relationships, makes you the ideal candidate to lead our talented team at Nineteen.What we can offer you:Up to 30% staff discounts across our award-winning venues at all 3 of our world-class propertiesDiscounted parking availableFree meal on shift with a new menu every dayLifestyle and wellbeing discountsCareer development, training, and courses via The Star AcademyGenerous Paid Leave for primary and secondary carersExcellent growth opportunities both personally and professionallyGroupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and IndigenousPlease be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.Our cultureAt The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities.The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.Advertised: 11 Nov 2024 E. Australia Standard TimeApplications close: 28 Nov 2024 E. Australia Standard Time
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