Assistant Store Manager HAY STREET
Employment Type: Permanent
Closing Date: 14 Dec 2024 11:59pm
Job Summary: To support the Store Manager with executing the store strategy, leading and developing a team of Customer Advisors to drive sales and high standards of customer service using the prescribed customer sales model. You will be a member of the team with excellent skills in operational governance. You will collaborate with the Store Manager to create a high performing team by coaching and empowering others to fulfill operational requirements and achieve their performance targets.
Job Description
Telstra is hiring!
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
Our Telstra Store Hay Street is hiring an Assistant Store Manager to join their team on a Full Time basis. This is an opportunity to enhance your leadership skills, overseeing a retail team with a unique buzz and energy within a dynamic team environment.
What we offer our team members:
Store performance-related commission
30% off Telstra services
Telstra mobile and SIM card
Exclusive discounts and offers across 240 brands and partners
16 weeks paid parental leave for primary and secondary carers
As an Assistant Retail Store Manager at Telstra, you'll work closely with the Store Manager to coach and grow your team. You'll use your management experience to help coach our retail consultants to success, ensuring they're driven and energized to reach and exceed store targets.
What you'll do:
Oversee the induction of your new team members
Coach the store's team to meet (and exceed) store targets
Help support your team with customer query escalations
Act as the Store Manager's right-hand person, stepping up to act as Store Manager when needed
Execute business initiatives in store to meet financial and customer key metrics
Lead from the front and help motivate the team, fostering an awesome store culture
Organize the store floor and team's work schedules to meet customer demand
About you:
You have previous experience in a retail leadership/assistant management role
You're able to energize and drive a retail team to exceed sales targets and KPIs with demonstrated success
You lead from the front and can influence and build rapport with a diverse team
You can resolve customer issues effectively and creatively
You're an excellent communicator who can support the Store Manager in guiding team members through change
What's next?
After you've submitted your application, the next step is a video assessment supported by our partner, Hire Vue. Please keep an eye out for the email to move your application along swiftly.
Why Telstra?
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity strengthens our team and enriches our work. We have zero tolerance for harassment of any kind, prioritizing a workplace culture where everyone is safe and can thrive.
We work flexibly at Telstra; talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to participate equitably during the recruitment process.
About Us
We're an iconic Aussie brand with a global footprint. From our earliest days in the Postmaster General's Office to the Australian icon we are today, the heart of Telstra has never changed. We've always been committed to being a great place to work as we make the world a better place.
Working at Telstra, we all have a why. Whether it's endless career opportunities, an amazing work-life balance, or being able to make a difference, we all know why we're motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most.
Recruitment Support
We are committed to making it easy for everyone to apply. If you require accessibility support or adjustments during the recruitment process, please send an email to the Disability and Accessibility inbox.
In a business as big and diverse as ours, there's a huge breadth of career paths available. Uncover opportunities, broaden your experience, and discover the many areas of our organization to explore.
#J-18808-Ljbffr