CompanyName: Scope
JobLocation: West Croydon
JobStatus: Full Time
JobDescription:
Job reference: REQ003769
Application closing date: 04/11/2024
Make a real difference to the lives of disabled people.
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
The role:
Permanent - Full time, 35 hours per week.
Scope West Croydon shop - 3 London Road, West Croydon, CR0 2RE
As Assistant Shop Manager at Scope's West Croydon shop, you will be able to use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you'll find extremely rewarding.
You may also deputise and be responsible for running the shop when the shop manager is absent. We are looking for a great attitude and a willingness to learn.
About you - to be successful in this role you will: Have proven experience in a retail or customer service environment. Be passionate about retail. Be a dedicated team player and have the ability to motivate and lead the shop team and volunteers. Have a strong customer focus. Have solid IT skills. Have a good attention to detail and a creative eye for shop displays. Retail experience is preferable but we will consider applicants that have worked in a fast-paced service environment where you put the customer's needs first.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope's values and our ambition of an equal future for disabled people.
About working in our shops:
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Our shops are located across England and Wales and each shop has its own character and personality. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience and we raise much needed funds to deliver an Equal Future for disabled people and their families.
Shop hours:
It's important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full-time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values: pioneering, courageous, connected, open, fair.
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates:
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email You can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion:
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion. We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
Scope benefits:
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
35 days annual leave Flexible working (where we can) Company pension Excellent training and career development Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more. Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for equal futures for disabled people.
Please note that successful candidates will be subject to an enhanced DBS check.
Job Requirements/Application Instructions:
We welcome all applications by 11:59pm GMT on 4th November 2024.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Please copy and paste this link into your browser to go to the full job description and find further information about working for Scope and our full list of job benefits: Job Description Link
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