Location: CBD, Inner West & Eastern SuburbsReference ID:Call: 0483 945 776West Sector: OperationsJob SummaryExcellent Salary and amazing cultureInner Southern suburb location, work-from-home optionsInterstate travel opportunitiesJob DescriptionAbout your new Company:We are proud to partner with a prestigious ground transport company that has recently celebrated over 100 years of business.
They are committed to offering excellent service to their client base, along with offering professional development to their staff, an amazing company culture, and much more!About your new role:As the Assistant Service Delivery Manager, you will be providing hands-on and seamless support to the Regional Service Delivery Manager and duties will include but not be limited to the following:Attending various meetings with drivers, clients, and C-Suite stakeholdersManaging various forms of communications e.g.
email responsesAssisting with the training of drivers as requiredUnderstanding and managing client expectations for excellent service deliveryInterstate travel across NSW, VIC and QLDUndertaking mystery checks of drivers and service levelsIdentifying opportunities for improvement and implementing and adhering to company standardsAbout you:• Excellent communication skills both written and verbal with the ability to engage at all levels• Passionate about delivering service excellence and leading by example• Ability to undertake regular interstate travel• Service Industry background• Optimistic attitude and superior decision-making skills• Agile, effective multi-tasking skills and calm under pressureWhat's in it for you:• Excellent company culture and career progression• Newly created role that you can truly make your own• Great salary and initiatives that support a healthy work-life balance• Supportive environment and inclusive cultureAll Rights Reserved | West Recruitment Pty Ltd
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