Assistant Manager Horsham & Surrounds

About UsJoin our locally owned family business located in the heart of Wimmera's CBD! As a dedicated Aged Care & NDIS Provider, we are committed to delivering exceptional service to our clients. As we continue to grow, we're looking for a motivated Assistant Manager to help lead our team and support our mission.Position: Assistant ManagerWe're seeking a dynamic and proactive Assistant Manager who can hit the ground running and contribute to our success. The ideal candidate will have strong leadership skills, a solid understanding of business operations, and a passion for providing excellent service. If you are a dependable and enthusiastic team player ready to make a positive impact, we'd love to hear from you!Key ResponsibilitiesSupport the daily operations of the business and ensure smooth functioningAssist in managing and leading the team to achieve company goalsOversee and implement processes to enhance efficiency and service qualityHandle customer inquiries and resolve any issues promptlyCoordinate with various departments to ensure seamless service deliveryContribute to strategic planning and decision-makingMonitor performance metrics and provide feedback to team membersAssist with administrative tasks and reporting as neededSupport and coordinate audits, ensuring compliance and accuracyTravel throughout South West Victoria as needed to support various locationsUpdate and meet with the Director regularly to report on progress and discuss strategic initiativesQualifications & ExperiencePrevious experience in a managerial or supervisory roleStrong organisational and leadership skillsExcellent communication and interpersonal abilitiesAbility to multitask and manage time effectivelyProficiency in using business software and toolsExperience in the Aged Care or NDIS sector is a plusRequirementsProof of 3 COVID vaccinationsWorking with Children Check (Employee)NDIS Worker Screening CheckPolice checkWillingness to travel throughout South West VictoriaMust have or be willing to getIf you are a driven leader with a passion for supporting and developing a team, and you're ready to contribute to our continued success, we look forward to your application!
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