Company DescriptionFairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.Job DescriptionAssist the Banquet manager and F&B Manager to supervise banquet operationsAssist the F&B Manager in setting departmental strategies and goals to achieve operational targetsPerform accurate reconciliation of daily cash controlsRecord the working hours of each staff and process weekly payrollEnsure all food and beverages are set up and served as per company standardsCoordinate and manage all activities of food service operationsMaintain inventory of food materials, equipment, linens, and paper supplies to avoid any shortagesSupervise the culinary operation team to provide a variety of food items to attract customersAdhere to health, safety, and sanitation guidelinesOrganize and execute banquet events to ensure customer satisfactionProvide outstanding customer service for repeat business and profitabilityAddress customer needs and requests promptlyAdhere to budgetary guidelines and control expenses accordinglyQualificationsPrevious leadership experience in a Banquet Department is required (1 year minimum experience) managing all aspects of meeting spacesComputer literate in Microsoft Windows applications requiredUniversity/College degree in a related discipline preferredExcellent communication and organizational skillsStrong interpersonal and problem-solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast-paced environmentAbility to work cohesively as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all timesRequires open availability; must be able to work all shifts; evenings, mornings, weekends, and holidaysAdditional InformationOur commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
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