Join Our Team as an Assistant Hotel Manager! About Us:
At Holiday Inn Express Adelaide City Centre, we believe that every guest deserves an extraordinary experience. Nestled in the heart of Adelaide, our hotel combines modern comforts with exceptional service. We are committed to fostering a welcoming environment for both our guests and team members. If you're passionate about hospitality and ready to take the next step in your career, we want to hear from you!
Position Overview:
As the Assistant Hotel Manager, you will be the heartbeat of our operations. You will work closely with the Hotel Manager to ensure seamless daily operations, delivering outstanding service and maintaining our high standards of excellence. Your leadership will inspire our team to create memorable experiences for our guests.
Key Responsibilities: Operational Excellence:
Assist in managing all hotel operations to ensure a smooth and efficient workflow. Oversee front desk activities, ensuring prompt and friendly service.
Team Leadership:
Support, mentor, and motivate our talented team members. Foster a positive work environment that encourages growth and collaboration.
Guest Satisfaction:
Engage with guests to ensure their needs are met and expectations exceeded. Address guest feedback and concerns with professionalism and care.
Financial Management:
Assist in monitoring hotel performance, including occupancy rates and revenue. Contribute to budget planning and financial reporting.
Marketing Initiatives:
Collaborate on marketing strategies to attract new guests and retain loyal ones. Promote hotel services and special offers to enhance guest experience.
Qualifications: Previous experience in hotel management or a related field. Strong leadership and communication skills. A passion for delivering exceptional guest experiences. Knowledge of hotel operations and financial management. Proficiency in hotel management software (e.g., Opera, RMS). Why Join Us? Be part of a dynamic team in a thriving environment. Opportunities for career advancement and professional development. Competitive salary and benefits package. Discounts on stays at IHG hotels worldwide. Join us in creating unforgettable moments for our guests at Holiday Inn Express Adelaide City Centre!
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