Assistant Director – Risk, Intake and Assessment TeamTHE ROLE AND OPPORTUNITY The Aged Care Quality and Safety Commission has an exciting opportunity for strong leaders with experience working in a regulatory environment that can navigate legislative, policy, and regulatory frameworks to make sound risk-based decisions.
The Assistant Director – Risk, Intake and Assessment Team is responsible for leading a high-performing geographically dispersed team by ensuring key performance indicators are met, quality assurance, building team capabilities, and providing guidance to staff on highly complex matters when interpreting legislation, strategy, and policy. The role will also be responsible for supporting internal stakeholders to understand referral thresholds and evidentiary requirements to support referred matters.
The successful candidate will have highly developed communication skills and proven experience negotiating and influencing stakeholders, leading staff through change, and driving continuous improvement initiatives.
KEY ACCOUNTABILITIES Lead a geographically dispersed team, including identifying gaps and creating solutions to uplift individual and team capabilities, providing performance feedback, and encouraging career development.Applying in-depth knowledge and expertise to provide guidance to staff on highly complex matters when interpreting legislation, strategy, and policy, and ensuring quality assessments and reporting to the Risk and Analysis Committee.Drive quality assurance, including consistency of risk assessment in line with regulatory strategy and legislation, and tracking the team's achievement towards key performance indicators and goals.Work collaboratively and negotiate with internal and external stakeholders to find solutions to provider risks and very complex issues, respond to emerging risks, and drive continuous improvement.Promote and support internal stakeholders to understand referral thresholds and evidentiary requirements to support referred matters.Participate and represent the section and the broader compliance group at internal and external working groups, provider meetings, and forums as required.Support the section and the Director appropriately, including leading change and escalating significant risks and/or critical team needs.ELIGIBILITY REQUIREMENTS Key capabilities Strong track record of success in leading, coaching, and developing high-performing geographically dispersed teams, and building capability in a complex environment.Demonstrated knowledge of regulatory practice, application of regulatory powers, and understanding of authority to exercise powers.Strong knowledge, understanding, and application of administrative decision-making principles.Sound judgement, analytical skills, and ability to form evidence-based recommendations aligned to regulatory strategy.Highly developed communication skills with the ability to work collaboratively and engage effectively with various stakeholders, including the ability to persuade, influence, and incentivise stakeholders to manage risk.Demonstrated experience in implementing, driving, and measuring quality assurance and continuous improvement initiatives.Experience in guiding staff through change and fostering a positive team environment.Role specific requirements Ability to undertake local and interstate travel when required.
Position eligibility
In addition to the above key capabilities, to be eligible for this position you must:
be an Australian citizensatisfy a National Coordinated Criminal History Checksatisfy pre-existing medical condition declarationSELECTION PROCESS TIMEFRAMES The timeframes for this selection process are:
Shortlisting outcomes: 8 November 2024Interviews: 11 – 13 November 2024Selection outcomes: 13 December 2024Where there are delays in the selection timeframes, candidates will be notified.
A merit pool of suitable candidates may be created from this selection process. Suitable candidates placed on the merit pool may be contacted in relation to identical or similar vacancies on an ongoing basis at the Commission or the broader APS within 18 months from the start date of this advertisement.
DIVERSITY AND INCLUSION The Commission is committed to fostering a workplace with flexible work arrangements to support a diverse, respectful, and inclusive culture for all staff.
The Commission values the unique knowledge and experience of Aboriginal and Torres Strait Islander employees which strengthens and supports our focus on protecting and enhancing the safety, health, wellbeing, and quality of life of aged care consumers.
#J-18808-Ljbffr