The Health Complaints Commissioner (HCC) is an independent statutory officer whose role is established under the Health Complaints Act 2016. HCC staff are employees of the Department of Health, (the Department) who report directly or indirectly to the Commissioner. The HCC supports safe and ethical healthcare in Victoria by resolving complaints about health services and conducting investigations into healthcare providers who pose a serious risk to the health, safety or welfare of the public. The HCC has broad regulatory powers which include significant powers with respect to non-registered health service providers and investigation of contraventions of the Code of Conduct. The Commissioner also administers the Health Records Act 2001 which establishes privacy standards for the handling of health information and gives individuals a legally enforceable right of access to their own health information.
About the role: The Assistant Commissioner, Corporate, Legal and Regulation reports directly to the Health Complaints Commissioner (HCC). The role provides expert legal advice and leads the HCC's policy and regulatory functions as a key member of the executive team. Core responsibilities include strategic expert legal advice to the Commissioner and supporting innovation in delivery of the Commissioner's regulatory, compliance and enforcement functions. You will have oversight of, and responsibility for managing litigation involving or initiated by the HCC as well as co-ordinating the Commissioner's response to policy developments across diverse stakeholders. As a member of the executive, you will contribute to the development and delivery of the HCC Strategic Plan. You will demonstrate excellence in leadership and management and use collaboration to foster an innovative and collaborative culture dedicated to safeguarding and delivering excellence in services to our users.
About us: The Health Complaints Commissioner is an independent office established under the Health Complaints Act 2016 to provide health consumers and service providers in Victoria with an independent complaints resolution mechanism. The Commissioner also administers the Health Records Act 2001 (HRA) which establishes privacy standards for the handling of health information and gives individuals a legally enforceable right of access to their own health information. This Act gives the Health Complaints Commissioner substantial statutory responsibilities and discretionary powers.
How you'll make a difference: Are you: Experienced at providing expert legal advice at executive level?A leader with extensive experience in providing legal advice, interpretation of legislation and development of legislative initiatives to deliver ambitious results in a complex, public sector, complaints, or regulatory environments?Able to scope, assess and mitigate complex legal risks, develop strategic, pragmatic and responsive solutions and convey complex ideas clearly?Excellent communicator able to maintain positive relationships and influence stakeholders at all levels?Committed to supporting safe and ethical healthcare in Victoria?Suitable applicants will be able to demonstrate: Must hold a current practising certificate under the Legal Profession Act 2004 (Vic).Executive leadership experience is required.An in-depth understanding of administrative law and statutory interpretation.Demonstrated experience and sound understanding of legal and policy development in a relevant or associated public policy, public sector management, statutory enforcement and/or.
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