Redcape Hotel Group is seeking a passionate & professional customer-centric individual to join Shamrock Hotel's Leadership Team as our Assistant Bottle Shop Manager. You will provide your expertise and leadership in the pursuit of driving performance and improving Staff/Customer Experience within a FOH & BOH capacity.
At Redcape, we're devoted to a strong, people-first vision. We pride ourselves on creating an environment of trust so that our people feel enriched, empowered, and valued. Our commitment is to the betterment of our people and the community. We are dedicated to supporting our staff to thrive and develop in their careers, delivering exceptional experiences to our customers and enriching the communities we operate in.
Redcape has three key values that help us to deliver our Team Promise:
CARE: We seek to understand others. We recognise and praise great behaviour. COLLABORATE: We're open to sharing our concerns, knowledge, experience & success. We value our promises. COURAGE: We are curious and think innovatively. To be successful in this role, you will need to demonstrate the following: A genuine focus and appreciation for quality service and customer experience. A sincere and deliberate focus on building rapport with guests. A genuine passion and care for the hospitality industry & the people that work within it. Strong interpersonal & communication skills. An enthusiastic, positive and outgoing attitude. High level of listening skills coupled with the ability to take direction well. Flexible availability required across days, nights, weekends, and holiday periods. Experience with Stocktake, Ordering, Invoicing. Ability to complete tasks that require heavy lifting and may be repetitive in nature, working unsupervised and within WHS guidelines. High standard of cash handling skills. A current RSA certification (or willingness to obtain). A current Forklift Licence (optional). Although previous experience is preferred, it is not a mandatory requirement. Enjoy the benefits of the Redcape Hotel Group: With a diverse portfolio of 25+ hotels across NSW and QLD, Redcape provides unparalleled growth opportunities within Australia's hospitality industry. Extensive training opportunities for professional development and career progression. An opportunity to engage and give back to the community through our Publinc Communities platform. Clearly defined career progression pathway. For more about Redcape Hotel Group visit .
Apply now to join a like-minded team who take pride in creating exceptional customer experiences plus strategic opportunities for you to grow and excel in a values-driven environment.
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