Development opportunity for an aspiring managerHighly reputable and trusted community-minded bankCreate great experiences and help people achieve their financial goalsFT position, Picton location, excellent training providedThis is an exciting opportunity to join IMB Bank as an Assistant Branch Manager (2IC) in our Picton branch. This role is ideal for a banking or retail professional who is ready to take the next step in their career, focusing on leadership, managing daily operations, compliance, and lending.About the roleReporting to the Branch Manager and an integral part of a dynamic team, the key focus areas of the role include:Providing service excellence to our customers in person, over the phone, and via our online channels regarding their banking and insurance needsExploring new opportunities to find the right financial solutions that may improve their positionAssisting in the completion and management of the branch's daily operational and compliance requirementsAssisting with management, coaching, and staff development activitiesContributing to product and service initiatives/activities for the team and regionProcessing personal loan applications (training will be provided).About youExperience/skills working in either a banking or retail/customer service environmentSupervisory/team leader experience and want to pursue further developmentAn aptitude for learning, technology, and business operationsA genuine passion for providing great service and creating positive customer experiencesCommitment to helping customers in their day-to-day banking requirements and to achieve their financial goals and dreamsThrive in a team environment and show initiative, care, and attention to detail in your workExposure to consumer lending (but not essential as training will be provided).About IMBIMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. Our purpose is to provide simple, competitive, and authentic banking that helps our members and communities be better off, and we've been doing so for over 144 years. An award-winning and growing organization, we've donated more than $12 million through our Community Foundation to over 900 projects in the communities in which we live.At IMB, we are dedicated to providing our people with a supportive and rewarding work environment, and we offer a range of benefits including:Great training and onboardingGenuine career pathways and opportunity to accelerate your skills and experienceA supportive culture that actively promotes diversity and inclusion and the well-being of our employeesDesignated well-being daysFriendly and professional team environmentProduct concessionsPurchased annual leaveApply now by following the prompts. For more information contact Harley Ockenden, Branch Manager - ******. Applications close November 17, 2024. (Email applications are unable to be accepted).For internal purposes, the position of Assistant Manager is referred to as "Customer Service Manager".
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