Full time
Trilogy Care is Australia's fastest-growing provider of the Federal Government's Home Care Package (HCP) program.
Our innovative self-management model rooted in the principles of choice and excellence aims to deliver greater choice and value to our care recipients.
This ensures they spend less on management fees and more on long-term care services that truly reflect their individual needs.
As a vibrant and dynamic organisation, we are dedicated to supporting older Australians to remain in their own homes, embodying our commitment to wellbeing and integrity.
We believe our work is about making a meaningful impact on the lives of our care recipients and their families, whilst also fostering ownership amongst our team members.
At Trilogy Care, we take immense pride in creating a progressive and fulfilling workplace for our dedicated employees, championing innovation and ensuring a supportive, rewarding environment where everyone can thrive.
About the Role
Trilogy Care are looking for dedicated Assessment Partners to join our team, conducting initial assessments and creating tailored care plans for care recipients receiving government-funded Home Care Packages.
In this role, you will be responsible for developing care plans aligned with each client's unique goals and needs, ensuring compliance with the Home Care Package framework and supporting the highest quality of care.
Job Description
Provide initial care planning to clients and their families in a way that promotes independence, self-reliance and confidence in their decisions and actions.
Assess the needs of Home Care Package clients using an enablement and wellness approach.
Hold meetings with consumers and/or their representatives to create their care plans, budget and support goals.
Develop the client's risk profile using targeted questioning and considering their medical history.
Make referrals for clients with high impact and/or high prevalence risks.
Administrate information, documentation, and systems relating to care management.
Communicate and educate clients & their families about risk identification & management.
Identify & mitigate client risks, ensuring these are accurately documented in the care plan.
Skills and Qualifications
Prior or current studies within health or related field.
Knowledge of Home Care Packages, the aged care industry or NDIS.
Service-orientated with strong interpersonal and communication skills.
Works both independently & as a member of a multi-disciplinary team.
Ability to demonstrate skills in dispute resolution, critical thinking, time management & decision making.
Self-motivated & driven to achieve & exceed targets.
Prior experience in managing relationships in a customer relationship management (CRM) system & competent application skills in the Microsoft 365 suite (Excel, Teams, SharePoint).
Trilogy Benefits
New and expansive King Street office with excellent facilities, close to multiple transport options, cafes, restaurants and supermarkets.
Enjoy a vibrant team culture and active social events calendar.
Opportunities for career mapping within your role and career progression within the company.
Total support from your managers and accessible services that will help you thrive in both your work and personal life.
EAP support for you and your immediate family members.
Discounts available to employees to assist with general costs of living such as groceries, fuel, bills, active and wellness.
Mandatory Requirements
Current federal police clearance (not older than 12 months).
Evidence of Australian work rights (passport, birth certificate, etc.).
Unlock your Potential with Trilogy Care
Join a purpose-driven team to build a Trilogy Care legacy that values Choice, Excellence, Integrity, Ownership, Innovation, and Wellbeing.
We are dedicated to making a positive impact on the lives of our care recipients, their families, and our team!
This purpose-led work, combined with our commitment to continuous improvement and positive change, will help unlock your potential and take your career to the next level.
Your application will include the following questions:
The proposed annual salary for this role is $65,000 plus super entitlements.
Is this something you are comfortable with?
Do you have a current Federal Police Clearance within the last 12 months?
How comfortable are you in the following areas: dispute resolution, critical thinking and time management?
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