Area Manager

Details of the offer

HT Services is an established privately owned Australian premium commercial cleaning business operating nationally and managing a range of diverse contracts including schools, shires, office spaces, shopping centres and airports across the country.Originally formed to address the problems property owners were having with cleaning service performance and care, today HT Services is recognised for its high-quality service, responsiveness, and attention to detail.At HT Services we strive to deliver high cleaning standards to our clients, while offering a supporting environment for our staff and a culture built around teamwork.The OpportunityWe are excited to announce that we are looking for two exceptional individuals to lead and inspire our teams.The first Area Manager position will be responsible for managing the commercial cleaning operations within the CBD and surrounding areas and the second Area Manager position will be responsible for growing and managing a regional portfolio. Whilst both positions are Perth based, the role of the regional Area Manager encompasses travel to the Southwest and Goldfields areas.The RoleWorking closely with your Group Operations Manager, your focus will be hiring, training and supporting your multi-site cleaning teams and ensuring delivery of HT Services high-quality standards in line with client expectation and contract terms.You will promote continuous improvement in our cleaning standards, efficiencies and provide superior customer service to our clients.Manage the day-to-day operations of the cleaning services within your sites including training, monitoring rosters and recruitment of cleaning staff.Complete a broad scope of tasks across your working week, with the large majority of your time spent at site constantly liaising with cleaning staff and our valued clients, addressing issues, performing inspections, training, ordering consumables, team events and admin tasks.Coaching and developing your team to meet our clients' standards.Strong organisation and time management skills are essential to self-manage your multi-site portfolio responsibilities.End-to-end Area Management role including liaising with high-end Property Managers, Property Tenants and Clientele.Mentoring and managing an assistant area manager.High operating standards as locations run autonomously with you in the lead.Some travel to regional areas required.Culture and benefits:Full 6-8 week training program.Annual leave incentives for length of service.An attractive salary that grows with your portfolio.Supportive and inspiring leadership team.Growth and ongoing development opportunities with continuing on the job training.Company Car (Fuel card provided).Credit card for entertainment expenses with clients.About you:Must really care about achieving cleaning quality with a high attention to detail being critical to success.Ability and willingness to travel regularly to visit regional sites may be required with some overnight stay.You will possess a "can-do" attitude, be reliable, professional and a strong communicator, be willing to mentor and empower staff.Previous experience managing medium to large teams, preferably multi-site.Knowledge of cleaning operations is highly valued.Ability to build rapport with clients through establishing and maintaining a positive relationship, displaying a strong sense of professionalism and communication skills.Excellent time management, problem-solving and organizational skills.Must have Australian Driver's license.Must have or be willing to obtain a National Police Clearance.Someone who enjoys a fluid ever-changing workplace where no two days are the same.Enjoys building and managing a positive team culture.If you love variety and have great attention to detail this is a fantastic opportunity for you to be a part of a fresh culture and dynamic team.If this sounds like a job for you then please apply!Your application will include the following questions:Do you have a current Police Check (National Police Certificate) for employment?Do you have commercial cleaning experience?Do you have customer service experience?Which of the following statements best describes your right to work in Australia?How many years' experience do you have as an Area Manager?Do you have a current Australian driver's licence?Are you available to travel for this role when required?What's your expected annual base salary?
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