Business Development
Assists in strategic planning for future direction of the business
Provide research and analysis on assigned business development projects for enhancement and/or expansion of the clinics network
Identify new business opportunities and evaluate market entry alternatives
Develop new programs and business models as directed
Identify potential local risks and anticipate the impact of social, political and financial dynamics on business opportunities
Work with Marketing to manage events & campaigns such as GP education evenings and new clinic openings
Identify, target and develop business relationships that are aligned with the strategy of the company & support & grow the delivery of programs
Facilitate the formulation of strategic alliances & partnerships with the renal network
Undertake proactive networking with all relevant external stakeholder groups to uncover and develop business opportunities
Assist managers to develop their relationships with relevant stakeholders
Provide internal training &/or coaching to colleagues where necessary
Operational Excellence
Ensure the effective day-to-day running of the clinics through the following:
Establish business metrics and KPIs where applicable and monitor performance. Initiate corrective action in a timely way where required
Manage operational activities to ensure service levels are delivered to our customers and stakeholders and align with best practice
Assist clinic managers to develop best practice and be provider of choice
Identify and implement activities that will address tactical and strategic goals
Manage and lead projects to optimise revenue, efficiency or productivity whilst increasing value to customers
Implement and support business improvement initiatives, including use of feedback from patients, staff, doctors and other stakeholders
Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements
Supply Chain
Oversee the sourcing, procurement, contracting, and evaluation of goods and services supply to the clinics
Lead activities related to forecasting, purchasing, inventory control and stock take and stock management
Monitor ongoing performance in the supply chain area and focus on continuous improvement
Manage vendor relationships with FME Products Division and third-party suppliers and service providers
Collaborate with internal decision makers to ensure optimal supply chain performance and business continuity and to manage business risk
Financial Management
Prepare annual business plans and financial budgets for assigned clinics
Prepare monthly projections and required financial forecasts for assigned clinics
Monitor clinic performance through monthly review of P&L
Undertake monthly one-on-ones with clinic managers to enhance understanding of financial performance and to lead growth and improvement
Work with peers and colleagues to analyse results and to create plans for improvement
Seek support for growth opportunities and improvements by making recommendations via preparation of business cases
People Management
Be a leader and motivator of the clinic managers and their teams in the assigned clinics
Work with clinic managers to optimally plan, recruit, on-board and direct staff to achieve clinical KPIs and financial targets
Promotes and participates in the professional development / education of staff
Provide effective performance management and development plans to staff
Ensures/promotes a safe, secure and healthy working environment
Ensure WHS is effective and compliant in assigned areas
Network-Wide Role
Comprehensive Care Model owner and promoter, including:
Contract owner of the relationship with WA Health and its divisions
Promoter of comprehensive care model to health services in other jurisdictions, as required
Works with Marketing to ensure up-to-date presentations and promotions materials for the comprehensive care model (WA model)
Act as a key member of the FKC team:
Maintain and build your own knowledge by participating in educational opportunities, reading professional publications and maintaining professional networks
Demonstrate a commitment to professional development through membership of professional organisations / associations, including relevant participation in special interest groups.
Promote a team culture by assisting other team members during periods of high workloads, leave or absence so that overall objectives can be met
Attend staff meetings and participate in company events
Undertake other tasks as required
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