NSW, Gunyama Park Aquatic and Recreation Centre - Zetland 2017
This is a great opportunity for qualified, friendly and skilled Aquatic Services Coordinator to join the team and lead our aquatics team! The Role This is an exciting time for Belgravia Leisure as we look to appoint a suitably qualified and experienced Aquatic Services Coordinator to build and lead a passionate, professional and highly engaged swim school team.
The Aquatic Services Coordinator is responsible for the management and operation of the swim school and related services and will lead the Aquatic Services Officers / Swim Teachers to ensure the delivery of swim school programs are to the highest standard possible.
The Aquatic Services Coordinator will deliver exceptional customer service and have an in-depth knowledge of aquatic programs, as well as detailed aquatic industry knowledge. Planning and organising lessons and providing leadership to the team will require professionalism, equality, teamwork, accountability, and innovation to continually improve service delivery.
You will be responsible for maintaining a strong relationship with all bookings such as local clubs and schools and will seek out opportunities to increase school lessons and user group bookings.
The Aquatic Services Coordinator will deliver and drive exceptional service and a culture of innovation and will identify opportunities (including new programs) to maximise participation and will develop and execute plans through engagement with the leadership team and key stakeholders.
Key accountabilities include: Implement and promote the GOSwim program in line with Belgravia standardsImplement processes for the success of the GOSwim ProgramAdhere to business plan objectives and events calendarAchieve the set KPIs including financial performanceNumber of schools attending the programRetention of schoolsMaintain NPS and mystery shop scores in line with KPIs adopted by Belgravia LeisureManage budgets and prepare required reportsAbout You You will have a passion for swimming and the progression of students. You have strong communication skills that build rapport and positive relationships with people and a commitment to customer service excellence. Successful applicants will demonstrate the ability to interact effectively with students that have a diverse range of ages, abilities, cultures and needs.
To be successful in this role you will have a minimum of 2 years' experience in a Swim School environment and demonstrated ability to lead a team. You possess values such as integrity, excellence, courage, openness, respect leadership and accountability and must be able to run swim classes in the absence of a swim teacher.
About the Qualifications National Police CheckWorking With Children Check (or equivalent)Current Swim Certificate - Teaching of water swimming and water safetySwim extension certificates (desirable but not essential)Previous Swim School Coordinator ExperienceStrong people leadership with an ability to inspire othersExcellent verbal and written communication skillsLegally entitled to work in AustraliaThe Company Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.
We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.
If you like the sound of us, then jump in and submit your application. We'd love to hear from you! Apply now !! We are committed to providing a child safe environment. Successful applicants will be required to obtain a national police check and a Working with Children check. Belgravia Leisure is a place where we can all be ourselves and succeed on merit. We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us at ******.
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