*Closing Date: 9 AM Wednesday 16 January 2025 face2face reference: 626210 Location: Warrnambool, Vic Hours: Full-Time Contract length: Contract until 31 December 2025 Entry requirements: Australian Citizenship, Pre-Engagement Check and Employee Grade Working with Children Check Pay rate: $37.36 p/h ex super About the role: The APS 3 Participant Support Officer is a team membership position and is responsible for setting priorities and managing workflow for their role.
The successful candidate will produce work that is subject to regular monitoring by more senior positions within the management structure.
Duties: Resolve customer enquiries, provide information and/or refer stakeholders to appropriate government or community services.
Manage the team's shared email inbox, appointments and telephone enquiries.
Coordinate appointments with the use of office facilities and ensure the facilities are accessible to stakeholders.
Undertake research, and investigation and prepare associated reports and correspondence.
Undertake a range of data entry activities and ensure follow-up is completed.
Receive and record complaints and other feedback into the business systems.
Benefits: A healthy, safe, and diverse work environment.
Continuous employee support.
Opportunities for career development.
If this sounds like the role for you, and you'd like to learn more, click Apply Now.
The f2f Recruitment Team will be happy to assist you.
Ana Hicks ****** 02 6199 5750 http://www.f2frecruitment.com.au/">www.f2frecruitment.com.au Excited about this role but don't believe your experience perfectly matches all job specifications?
Why not examine your transferable skills ?
If they position you as a strong, quality candidate, it's well worth applying for the position.
Read more on transferable skills: www.f2frecruitment.com.au/transferable-skills-more-important-than-ever #APS *Thank you for your interest in this position with face2face Recruitment.
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If you submit your resume to us as a general expression of interest, we will consider you for other positions that suit your talent and experience.
We may well have current positions to fill and will certainly consider you for future suitable roles.
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All you have to do is register here https://www.f2frecruitment.com.au/register/">https://www.f2frecruitment.com.au/register/ or send your resume to ******.
APS