Apple Retail Sales & Service Support

Apple Retail Service Support  Beyond the Box is a family owned and operated Authorised Education/Service Provider and Apple Reseller based in Essendon, Melbourne Victoria. We are currently looking for a high energy person to join our team to help continue the growth of our business.
You will be a "Retail Ace" that thrives under pressure and can manage multiple tasks during your day ranging from booking in a service/repair job, dealing with a product support question to selling a new Macbook, iPad or iPhone.
Being customer facing you will need the ability or have the experience to talk genuinely and enthusiastically to convert people into a happy customer.  You will work with the team to ensure every customer interaction is handled professionally and with care and compassion. 
Having a good understanding and passion for Apple products: both Mac and iOS is vital as you will need to draw on this daily to succeed.
Your ability to translate "tech speak" into simple and easily understood language is essential. By providing ongoing customer support you will promote and grow customer loyalty and word of mouth return business.
Successful applicants must demonstrate the following:
Excellent written and oral communication skills with the ability to build effective relationships both internally and externally.
Ability to work and make good decisions with minimal supervisionDemonstrated ability in understanding Apple and the Apple ecosystem.Ability to work in an autonomous capacity while contributing in a team environment.Highly developed organisational skills with the ability to manage multiple deadlines.Strong presentation and rapport building skills.Facilitate basic customer training and product understandingAustralian Citizen or the right to work in Australia.Live within a reasonable commuting distance Reclaim your life with a sleep in on Saturday, Sunday and public holidays and the ability to enjoy time with friends and family again.
Only suitable applications will be contacted for an interview.