About the Role: Grade Level (for internal use): 07 The Team: The Agent Services team performs as a Syndicated Loans Agency operations team for our client base, performing all operational tasks to support both the borrower and lenders. Acting as an agent is a varied and highly visible role requiring accuracy and the understanding of complex deal mechanics. The Impact: S&P Global are seeking a motivated Operations Analyst to work within the Agent Services team administering the lending portfolios for our client base. The individual will be responsible for the lifecycle events of the deals, communicating with our clients, their borrowers and the lending syndicate members. Additional responsibilities include partnering with other S&P Global business lines to drive continued progress of the regions to support the global operating model and local client base. What's in it for you: Opportunity to be involved in a rapidly growing business, with a varied and interesting role managing multiple stakeholders. Having the exposure to both the private and broadly syndicated sides of the lending market incorporating various financial instruments and lending structures. Be a part of a dynamic business, interacting with clients across the industry. Working for a global business focused on the personal growth and development of its employees. Responsibilities: Executing the operational requirements to manage the lifecycle events of a syndicated loan. Interpreting the underlying legal documents to ensure the deal and its members are managed in compliance with the terms. Answering client, borrower and lender queries in a timely manner. Financial analysis of deals to ensure accruals and pricing mechanics are correct. Management of outstanding work items in line with expected Key Performance Indicators (KPI's). Ensuring a high level of accuracy to minimize operational risk within the lending portfolio. What We're Looking For: Business Competencies BA or BS or equivalent experience. Finance specialism preferred. Commercial awareness Banking or investment industry experience. Customer relations experience. S&P Market Intelligence product suite knowledge preferable (WSO, iLevel, Thinkfolio, EDM). Personal Competencies Strong work ethic - organized, detail oriented, analytical, task driven. Good problem-solving initiative. Ability and willingness to learn complex processes. Work collaboratively with other teams and product lines globally to support and develop the business operating model. Communication Strong, business-level verbal and written communication skills are required. Teamwork Able to effectively manage individual responsibilities whilst continuing to provide support to the wider team. Ability to work effectively alongside others and communicate well with stakeholders at varying degrees of seniority. Flexible Working (optional) We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. Please talk to us at interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can. Return to Work Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return-to-Work initiative, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. Benefits: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: https://www.spglobal.com/en/careers/our-culture/ Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
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