Children's Health Queensland Hospital and Health Service (CHQ HHS) is a recognised leader in paediatric healthcare, teaching and research. With a dedicated team of more than 5000 people, our point of difference is in the way we provide care to children, young people and their families every day. This is through our steadfast commitment to providing patient and family-centred care at every level of our service and our continuous drive for service and operational excellence.
Under s25 of the Anti-Discrimination Act 1991, there is a genuine occupational requirement for the incumbent to be Indigenous to the Aboriginal and Torres Strait Islander community. About Us Children's Health Queensland is a specialist statewide hospital and health service dedicated to caring for children and young people from across Queensland and northern New South Wales.
We are committed to collaborating with all of our healthcare partners, most importantly families, to ensure we consistently deliver safe, high-quality patient and family-centred care.
A recognised leader in paediatric healthcare, education and research, Children's Health Queensland delivers a full range of clinical services, tertiary level care and health promotion programs.
We provide an integrated network of services through:
Statewide services and programs, including specialist outreach and telehealth servicesPartnerships with other hospital and health services and non-government organisationsChildren's Health Queensland provides services from key locations in the Brisbane metropolitan area and works with the 15 other hospital and health services as well as NGOs and charity partners in Queensland to deliver an integrated network of healthcare services and support across the state.
To provide a high profile, friendly and visible Security and Protective Service that fosters a safe and secure environment for staff, patients, visitors, premises and property at Children's Health Queensland Hospital and Health Service (CHQHHS) sites. This position will work collaboratively with other teams and departments to support the CHQ purpose of improving the health and wellbeing of children and young people through world-class care, research, advocacy, and leadership.
The Ambassador is a non-traditional security role, managed under Hospital and Health Service Security, that provides a patient-focused liaison role within select clinical areas. This role is focused on the proactive engagement of patients and visitors to improve the "customer experience" to prevent and/or reduce aggressive/disruptive behaviour by employing appropriate verbal intervention strategies through people focused, respectful, empathetic, and supportive interactions aimed at promoting a safe environment and the provision of high-quality patient focused care.
What CHQ HHS can offer Apart from contributing to the development of Australia's best paediatric health service, you will also benefit from a competitive remuneration package and a working environment which embraces professional development, builds capabilities, and supports staff to maximise their health and wellbeing. Additional benefits include:
12.75% employer superannuation contribution17.5% annual leave loadingSalary packagingEmployee Assistance ProgramWork/life balance, variety and flexibilitySome roles within Queensland Health are designated as 'Vaccination Preventable Disease (VPD) risk roles'. A VPD risk role is a role in which the incumbent may be exposed to the risk of acquisition and/or transmission of a VPD. Please refer to the attached Role Description for more information and what requirements may exist.
Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Applicants are encouraged to apply online; Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.
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