Hi! I'm Chanelle, the Customer Service Team Manager at StockCo, we're looking for a fantastic Agrifinance Assistant to join our awesome team based in Brisbane.
Is this your next role? As an Agrifinance Assistant, you'll be the first point of contact for our customers assisting them with day-to-day transactions and answering queries while building strong relationships. You'll liaise with our distribution partners on risk and compliance aspects of our customer facilities.
Does this sound like you? With a passion for customer service, you're resilient and adaptable. You excel at building relationships with your clients and internal team. Your life skills enable you to relate to people of all walks of life. You excel in a fast-paced environment and are at your best when you are busy.
With a positive, collaborative mindset, keys to your success will include:
Strong attention to detailExperience in the livestock sector is preferredA proven record of building strong relationships with customers and colleaguesProblem solving skills with the ability to think outside the boxExcellent written and oral communicationThe internal job title for this role is Customer Service Manager. We are advertising this role as a Agrifinance Assistant to better reflect the role in the market. A bit about us and what we do
At StockCo Australia, we understand the complexities and challenges of operating an agribusiness enterprise and have developed a range of specialised livestock cash flow and capital management solutions. We focus on providing products that are the best or only of their kind. Using StockCo's facilities, livestock producers are able to maximise returns from existing operations and embrace new business possibilities. We are part of Heartland Bank which is a digital specialist bank in Australia.
Can you see yourself here?We're innovative and always evolving. We work together as one team and have big ambition. We're committed to creating a culture of inclusivity that celebrates our diverse backgrounds and supports the wellbeing of our people.
We offer real opportunities for learning and career development. You can also drive change through our internal groups (including rainbow committee, wellbeing and sustainability groups).
Diversity & Inclusion
At Heartland, we're proud to celebrate the many characteristics that make each of us different. We are committed to improving the inclusiveness of our workplace, enabling our people to be authentic and helping us better understand and respond to our customers.
Heartland is an equal opportunity employer. We strongly encourage everyone to apply and we welcome everyone to the team. Please let us know if you need any adjustments throughout the application or interview process including a sign language interpreter or speech-to-text reporter. In your application, feel free to let us know what your pronouns are (for example, she/her, he/him, they/them etc).
Keen to learn more?
For an insight into life at StockCo Australia, check out our Instagram @stockcoau, for more about our business check out our Facebook https://www.facebook.com/StockCoAU
Please note you must be eligible to work in Australia.
Reference # 5208
Posted on 27 Jun 2024
Closes on 12 Jul 2024 19:00
Location(s) Brisbane, Queensland
Expertise Business, Customer Service, Relationship Management, Rural
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