About the Role
An exciting opportunity has become available for someone to join our Service Team as an Aftermarket Sales Representative.
An Aftermarket Sales Representative is responsible for generating service and parts business by building relationships with new customers in an assigned territory and supporting existing accounts.
Requirements
Responsibilities & Duties
Effectively manage customer accounts and their requirements.
Develop new service and parts business within the assigned territory by making cold calls, conducting service presentations, and following up on leads for new business.
Identify additional opportunities to sell support products, truck repairs, battery sales, rental leads, and training opportunities to current and new customers.
Process customer orders in a courteous, efficient, and timely manner.
Ensure that all the information is entered accurately into the appropriate company systems.
Compile and generate customer service and sales reports as required.
Skills & Experience
To be successful in this role you will have:
Material Handling/Industrial/Capital Equipment Industry Experience.
Ability to build relationships with internal and external stakeholders.
Excellent verbal and written communication skills.
Benefits
What sets us apart?
Crown's history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945.
Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe.
Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45, and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally.
As a Company, we want to continue to support our employees to be the best versions of themselves and that's why, as a Crown employee, you get to enjoy:
A benefits program which gives you access to discounts and cashback from over 400+ retailers nationwide.
Access to a health and wellbeing platform which supports your mental, physical, and financial goals.
Corporate rates for private health insurance.
An inclusive working environment.
An Employee Assistance Program for confidential counseling with chat, phone, and face-to-face counseling options.
The Company
Crown Equipment is a well-respected global materials handling equipment company which has enjoyed 50 years of success in the Australian market.
The Company has operations in all Australian states and territories as well as many regional locations.
The Company brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts backup, and leading-edge technology.
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