Administrator - After Sales Service & Warranties

Does providing exceptional administration support and client satisfaction BRING YOU JOY?
SNAPSHOT OF WHAT YOUR NEW ROLE WILL ENTAIL Full details will be provided at the client interview but will include:
Liaising with customers and clarifying expectations;Liaising with Dealers and assisting with the submission of documentation and supporting photos;Preparing and processing documentation in line with guidelines;Submitting information quickly and efficiently;Scheduling repairs requiring rectification or replacement in consultation with Operations;Following up with manufacturers for replacement parts;Invoicing for parts that aren't covered or unauthorized;Liaising with Insurers;Preparing costings;Ensuring Scope of Works are prepared for clients and all obligations are noted;Weekly reports;Complying with relevant Federal, State & local regulations;Any and all other duties. WHO YOU'LL BE WORKING WITH Reports to Operations Manager and works with a highly skilled friendly team.
VITAL QUALIFICATIONS & EXPERIENCE FOR THE ROLE You will need to have around 2 years or more experience in a manufacturing, construction, property, dealership service or warranty.
ESSENTIAL SKILLS & SOFTWARE KNOWLEDGE Highly attuned verbal and written communication skills; Great time management skills; Attention to detail; Intermediate Microsoft Office.
YOUR NEW COMPANY Located in Southern Suburbs, they are an award-winning manufacturer with beautiful offices and a state-of-the-art manufacturing facility.
YOU NEED TO HAVE FULL AUSTRALIAN WORK RIGHTS TO BE CONSIDERED FOR THIS ROLE. If you are ready to move forward with your career, we encourage you to apply now by submitting your resume through the advert or via the candidate portal on our website.
Online applications are encouraged.
Shortlisted candidates will be contacted promptly.
All applications to Implicor remain confidential and will not be discussed with anyone outside of Implicor without your consent.
You can also find out more about Implicor on our website.
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