About us:
Emerald is a large country town located 300kms west of Queensland coastline.
Emerald Hospital is a 32-bed facility, within two operating theatres and approximately 160 staff delivering services across acute, community and primary care.
The vision, outlined in our Destination 2030: Great Care for Central Queenslanders Strategy is for Emerald Hospital to be the Central Highlands hub for emergency, maternity, diagnostic and some surgical services.
We will invest in Telehealth technology to provide local access to services wherever possible.
About the role:
To provide a high standard of administrative support to all functional areas within the Health Facility.
To liaise with stakeholders both internal and external for all the Central Highlands accommodation requirements.
The Administrative Support Officer will liaise directly with real estate agents, medical staff, the executive team, and maintenance contractors for all the accommodation requirements.
You will also be managing the Telehealth appointments program alongside the Reception Booking Clerk.
High level ability to perform daily duties, make decisions and problem solve with limited supervision and direction as well as the ability to work collaboratively as part of a larger team.Maintain the Telehealth email account for all bookings and cancellations for telehealth appointments and facilitate, liaising with other departments when necessary.Liaise with internal and external departments regarding patients' Telehealth appointment requirements.Liaise and communicate with staff of all levels and streams within Central Queensland Hospital and Health Service and representatives of other agencies, community, and private organisations.
To demonstrate professionalism and a positive service focus always.Help identify, develop, and implement strategies and work practices which improve workflow, efficiency, and effectiveness.About you: Problem solving skills, and the ability to perform duties on a day-to-day basis in the absence of decision makers, demonstrating ability to evaluate and formulate information.Possession of high level written, negotiation, consultative and interpersonal skills including the use of information systems and databases.High level of interpersonal skills and the ability to communicate with officers at all levels within a large organisation, the public and external agencies in a professional manner demonstrating tact, diplomacy, and discretion.What we offer: Salary information:
Total remuneration value of up to $97,656 p.a.
is comprised of:
An hourly rate between $38.81 - $43.616 p.h.12.75% employer superannuation contribution17.5% leave loadingOther benefits include: Professional Development OpportunitiesEducation Opportunities - Study and ResearchWork-Life Balance, Variety and FlexibilityGenerous Salary SacrificingPaid Parental LeaveEmployee Assistance Program (EAP)Discounted Private Health InsuranceFitness PassportVaccine Preventable Diseases (VPD) requirements:
It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.
How to apply:
To submit your application / expression of interest, please include:
Your current CV or resume, including referees.A short 1 to 2 page cover letter outlining how your experience, abilities and knowledge align with the organisational values, accountabilities and 'How you will be Assessed' section of the Role Description.Include any additional forms / evidence as attached or listed on the Role Description.Please note pre-employment checks will be carried out on applicants recommended for appointment/employment which may include confirming your qualifications, professional registration/s, previous employment history (including any previous disciplinary action), criminal history, Australian work status and vaccination requirements.
For assistance, contact Recruitment Services @ CQ Health and quote the Job Ad Reference (JAR) CH4K604010.
Applications close: Tuesday, 26 November 2024.
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