Candidate Information Pack
Position Title: Administrative Review Officer
Job Reference Number: 226_09/24
Classification: APS 5
Status: Ongoing/Non-ongoing
Salary Range: $84,927 - $90,696
Contact Person: Shandelle McNeill
Job Title of Contact Person: A/g Director, Administrative Review & Governance
Contact Number: 08 8318 2810
Contact Email: ******
Number of Vacancies: 1
Division: Legal Services and Internal Integrity
Branch: Internal Integrity Unit
Location: Open / Various
Date Applications Open: 19 September 2024
Date Applications Close: 3 October 2024
About the NDIS Quality and Safeguards Commission
The NDIS Quality and Safeguards Commission (the Commission) is a regulator established on 1 July 2018 as an independent agency under section 181A of the National Disability Insurance Scheme Act 2013 (the NDIS Act) to improve the quality and safety of NDIS supports and services. The Commission is the dedicated national regulator of NDIS service providers in Australia.
Key Duties
The Administrative Review Officer is responsible for assisting the Internal Integrity Unit in effectively implementing the NDIS Commission's legislative obligations and functions in one or more of the following areas:
Privacy
Assist with assessing the NDIS Commission data handling practices, privacy policies, procedures and guidelines to identify gaps and non-compliance with privacy reforms.
Action the privacy reforms roadmap to ensure alignment with scope, deliverables and timelines.
Implement privacy policies and procedures and guidelines that align with best practice.
Effectively communicate with stakeholders to keep informed of progress of the privacy reform project and assist with the integration of privacy reforms across all areas of the NDIS Commission.
Contribute to privacy training and awareness programs to educate employees about privacy requirements, data protection and their roles and responsibilities in safeguarding personal and sensitive information held by the NDIS Commission.
Assist with change strategies to ensure a smooth transition to new policies and procedures, address resistance to change and provide support to employees as they adapt to new requirements.
Evaluate and monitor compliance with privacy reforms and best practices to identify improvement measures.
Internal Review
Draft administrative decisions, brief delegates and co-ordinate responses relating to complex or sensitive matters relating to the functions of the Internal Integrity Unit.
Co-ordinate and gather information relating to matters and monitor compliance with statutory and internal timeframes.
Use appropriate tools (including the Microsoft Office suite) and templates to aid processing of and reporting on matters against tight deadlines.
Respond to inquiries regarding the functions of the Internal Integrity Unit to internal and external stakeholders.
Work collaboratively with staff of the NDIS Commission, including with Legal Services Branch in relation to external review proceedings and with decision-makers in relation to freedom of information and internal review matters.
Manage highly sensitive or confidential material, including public interest disclosures, treating information with appropriate sensitivity.
Assess and develop practice with a continuous improvement lens to develop capability within the NDIS Commission.
Skills, Knowledge, and Personal Attributes
The role would suit critical and creative thinkers with excellent attention to detail, and a passion for effective client service, process improvement and delivering positive outcomes in an integrity context. To be successful in the role, you must have excellent organisational skills, work well in a fast-paced environment and enjoy juggling multiple competing priorities.
Minimum Mandatory Requirements
To be considered for this role, candidates must have at least 12 months experience in one or more of the following:
Working with the Privacy Act 1988 and best practices in privacy and risk management;
Handling internal review requests, administrative decision-making, or similar at a Federal or State level;
Handling FOI requests or similar at a Federal or State level, including practical experience in effectively applying FOI legislation.
In addition, candidates must demonstrate:
Excellent interpersonal skills to positively engage and collaborate with stakeholders at all levels;
Ability to quickly learn and acquire skills and knowledge in an unfamiliar area of work or subject matter;
Work experience or familiarity with government operations and procedures.
Eligibility Requirements
NDIS employees are required to be Australian Citizens.
Candidates employed by the NDIS Commission are required to undertake a Police Records Check prior to commencement of employment. If the position involves working with children and/or vulnerable people, the appropriate check for this will also be required to be undertaken.
Successful candidate(s) will be required to obtain and maintain at least a baseline security clearance.
How to Apply
Applications are to be submitted online at NDIS Commission current vacancies page.
Submit a statement describing how your skills, knowledge, experience would make you the best person for the role. Please ensure you address the key duties and capabilities of the ideal candidate in the statement. This statement can be up to a maximum of 1000 words.
Attach an up-to-date Curriculum Vitae (CV) and the contact details for two referees, one of whom should be your current (or most recent) supervisor.
The NDIS Commission is a disability-friendly organisation that offers interesting and challenging roles. People with a disability are encouraged to apply for jobs in the Commission.
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