Organisation: Victorian Civil and Administrative Tribunal (VCAT)
Reference: VG/VT1951/VT2183SB
Enjoy a role with a strong sense of purpose and engage in meaningful work every day.Perform a wide variety of tasks keeping every day interesting and varied.
About Us Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.
Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the 'Courts Group'.
Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.
VCAT The Victorian Civil and Administrative Tribunal (VCAT) is a justice service that resolves a wide range of disputes for the Victorian community, including renting, planning, and consumer disputes. VCAT is committed to delivering an accessible service for all Victorians and is transforming our digital products and services to make it faster, easier, and more convenient for people to come to the tribunal.
Working at VCAT means enjoying a strong sense of purpose and engaging in meaningful work every day. Our people also receive a variety of rewarding benefits with a focus on your professional development.
About the Role We have 2 positions available on a fixed term basis until June 2025. The preferred candidates will be expected to perform a variety of tasks which will include:
Perform a range of administrative tasks including checking and processing applications; data entry, preparing and responding to correspondence; booking hearing assistance for parties; scheduling cases and preparing files for hearing.Identify customer needs and assist them in accordance with VCAT service and quality standards.Manage your workload, act on urgent matters as a priority and escalate complex matters as required.Maintain effective communication with stakeholders including customers, colleagues, management, VCAT Members and other service users.Provide in-hearing and customer service support as required in accordance with VCAT's service delivery standards.About You You are focused on providing great service and might have a background in hospitality, service delivery, administration or looking for your first role after finishing your studies. Whatever it is, if you believe the characteristics below describe you, we want to hear from you!
Committed to delivering great service.Excellent written and verbal communication skills.Flexible and willing to work in a rapidly evolving environment.Have common sense and good judgement.Can work cooperatively with team members and clients.Receptive to feedback and willing to learn and develop your skills.High levels of responsibility for meeting service needs.How to apply Click the 'Apply Now' button, ensuring you include the following in your application:
Resume.Other information CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.
We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.
We aim to create a workforce that reflects the community in which we live.
If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to get in touch by calling to speak with a People Services Advisor.
Contact: Robert Krajacic |
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