The Personal Injury Commission (PIC), within NSW Department of Customer Service (DCS), is currently looking for an Administrative Officer to join their team, with the successful candidate commencing November 2024. Benefits: Ongoing opportunity located in DarlinghurstGrade 5/6 salary package ranging from $93,295 - $102,941 per annum plus superFull-time office-based roleWellbeing programs and resources availableExcellent career development and learning opportunities About Us: The Personal Injury Commission (Commission) resolves disputes between people injured in motor accidents and workplaces in NSW, insurers, and employers.
The Commission is an independent statutory tribunal within the New South Wales justice system, committed to providing a transparent and independent dispute resolution service.
Resolving disputes justly and efficiently in the shortest time frame is a priority for the Commission.
We work with all parties (injured persons, insurers, and employers, where relevant) to discuss ways of achieving this.
The Commission exercises functions in two divisions – the Motor Accidents Division and the Workers Compensation Division.
You can read more about the PIC here.
In this Role you will: Provide broad office administration and support services to enable effective operation of the businessMaintain purchase orders, invoice receipting, accounts, and vendor managementBuilding & facilities management, proactively identify risks and respond to business and customer needsBe a constructive and productive team member who can also work autonomously to contribute positively to achieve the team's business outcomesCommunicate effectively with diverse customers to affect the timely, efficient resolution of complex enquiries and issuesManage competing priorities and a constantly changing workload in a high-volume environment To be successful in this role you will demonstrate: Deliver high quality and customer-focused services.High degree of organisational and administrative skills including ability to prioritise and attention to detailA sound understanding and experience working with a financial system, SAP experience preferredFlexibility to adapt and prioritise, given competing business demands and the need to address unforeseen issuesReliability and ability to collaborate as well as work independently to ensure successful delivery of services in a high volume work environmentStrong communication and stakeholder management skills and an ability to work with a diverse range of customers. What we need from you: To start your journey towards becoming our Administrative Officer, please attach your resume (max 5 pages) and cover letter (max 2 pages).
In your cover letter please share your motivation for applying for this position and your relevant skills.
A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.
For any enquiries about the role please contact Nathan Ly at .
Salary Grade 5/6, with the base salary for this role starting at $93,295.00 base plus superannuation.
Click Here to access the Role Description.
For enquiries relating to recruitment please contact Nathan Ly via .
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: Thursday 17th October at 10am Careers at Department of Customer Service: A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW.
We are focused on delivering excellent customer service, digital transformation, and regulatory reform.
Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace: The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process.
If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via or .
For more information, please visit: Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
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