Administrative Clerk - Patient Support Unit

Details of the offer

Reference Number: 872
Job Type: Full Time
Department: EEpark Theatres
Description: The Royal Victorian Eye and Ear Hospital is a world-class specialist hospital in eye and ear care providing services across Victoria. As Australia's only specialist eye, ear, nose and throat hospital, the Eye and Ear has been providing care for the senses for over 160 years. The Eye and Ear has almost 90 different outpatient clinics for the diagnosis, monitoring, and treatment of vision and hearing loss and provides a 24-hour emergency eye and ear, nose and throat service. Every year the Eye and Ear cares for nearly 200,000 patients, with over 136,000 outpatients, over 42,000 emergency patients and over 14,000 inpatients. The hospital recently completed a major redevelopment to create a modern internal structure and to improve access for patients, visitors, and staff.
About Role: The Patient Support Unit is currently seeking a Full Time Administration Officer Fixed Term contract until 27/6/2025, working Monday to Friday. The focus of this role is to provide clerical and receptionist support to the Patient Support Unit, support the administrative audit/data collection, and management of patients on the Planned Surgery Preparation list to ensure optimal experience and outcomes for planned surgery patients.
We are seeking applicants who have strong leadership qualities, excellent communication skills, good organisational skills, and the ability to work autonomously whilst maintaining a team-focused approach. Healthcare experience is desirable but not essential.
Minimum Requirements: Clerical and receptionist support to the Patient Support UnitSupport administrative audit/data collectionManagement of patients on the Planned Surgery Preparation listApplication closes at: 20/11/2024 11:59pm
Note: All appointments are subject to a satisfactory Police Record Check, a working with children check (if applicable), and evidence of vaccination status. All staff must be fully vaccinated for COVID-19 (3 doses), and for clinical staff, patient-facing staff, and staff working in clinical areas, it is a mandatory requirement to provide evidence of a current influenza vaccination.
The Eye and Ear is an equal opportunity employer and is committed to providing a work environment free from harassment or discrimination and to promoting cultural diversity and awareness in the workplace. The Eye and Ear is a smoke-free environment. Aboriginal and Torres Strait Islander people are strongly encouraged to apply. At The Royal Victorian Eye and Ear Hospital, we are committed to supporting people with disabilities to gain employment and develop their careers; we encourage you to apply. If you would like further information about this role, please contact the hiring manager or the people and culture department to discuss.
The Royal Victorian Eye and Ear Hospital is committed to achieving equality in health status between Aboriginal and Torres Strait Islander peoples and non-Aboriginal Australians. We acknowledge that the land we meet and work upon is the traditional lands of the Kulin Nation. We value the diversity and strength of our people and communities.

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