Join Our Team as an Administration Professional at Captivate Electrical Pty Ltd! Are you an organized and tech-savvy individual looking to make a difference in a vibrant team environment? Captivate Electrical Pty Ltd, a growing electrical and solar company on the beautiful Sunshine Coast, invites you to apply for an exciting Administration Professional role. Here, we prioritize family, friendship, and exceptional service!
Key Responsibilities: In this vital role, you will:
Manage daily administrative tasks such as data entry, scheduling, and file organization.Create and maintain Excel sheets, reports, and databases to support our operations.Use and manage CRMs (Customer Relationship Management software) for tracking jobs, clients, and leads.Set up and manage project management tools (like ServiceM8) to organize projects, timelines, and job scheduling.Assist with social media management and content updates for the company.Schedule and coordinate trade technicians for jobs and service calls.Prepare and manage timesheets for trade staff efficiently.Communicate with clients to handle customer service inquiries professionally and effectively.Provide support for job management processes and tools; adapt quickly to new job management software.Schedule and organize jobs for our skilled electrical team.Support our team with trade-related knowledge; familiarity with the basics of the electrical industry is a plus.Skills & Qualifications: To excel in this role, you should possess:
Tech-savvy Skills: Quick learner with the ability to efficiently adapt to new tools, software, and systems.Proficiency in Microsoft Office: Strong skills in Excel and other Microsoft Office tools.Familiarity with CRMs: Experience with Customer Relationship Management software, proposal software, and job management systems.Project Management Skills: Strong ability in project management and experience with scheduling tools.Customer Service Orientation: Excellent communication skills and a friendly, professional demeanor.Detail-Oriented: Self-motivated, organized, and capable of managing multiple tasks and priorities.Trade Knowledge (Bonus): Knowledge of the electrical industry or previous experience in a trade-related role is advantageous but not required.Why Work with Us? At Captivate Electrical, we foster a supportive environment where our team feels valued and empowered. We are committed to ensuring our team members achieve their career goals and maintain a balanced work-life culture. If you share our passion for providing exceptional service and making meaningful connections, this is the perfect opportunity for you!
How to Apply: If you're ready to take your career to the next level and be part of a fun, family-focused team, we want to hear from you! Please send through your resume and cover letter.