Administrative Assistants (Administration & Office Support)You will complete a Certificate III Business qualification over 12 months through a combination of formal training with a Registered Training Organisation (RTO) and practical on-the-job experience with Zeal Futures and our host employer, Shoalhaven City Council.Throughout your formal training and practical experience in the workplace, you will have the opportunity to:Handle a range of customer enquiries via phone, email, and face to face.Perform general administrative duties ad hoc, inclusive of mail, filing, and data entry.Generate reports from client management systems.Work on computers to use various software tools to assist with record keeping and generating reports.Carry out other duties that are within the limits of trainee skills, competence, and ability as required.What you'll bring to the table…To be successful in this role, you'll need to meet the following selection criteria:Commitment to both on and off the job training until completion.Show enthusiasm towards the traineeship and learning opportunity.Good, clear communication skills, both verbal and written.Keen to learn.Mandatory RequirementsWillingness to undergo a standard medical, audiometry, spirometry, drug and alcohol screening, and a functional capacity assessment.About Zeal FuturesZeal Futures provides the ultimate training and employment experience. We create life-changing opportunities by working with industry-leading organisations to deliver high-quality, innovative apprenticeship and traineeship programs across a range of industries.As experts in vocational education and training, we will support you through all phases of your learning journey, creating a supportive environment that empowers our employees to thrive. Our track record speaks for itself, as we consistently maintain one of the highest completion rates in Australia.How to applyTo apply for this role, click the 'Apply for this job' button and then follow the steps to complete your application. You can also apply online at www.zealfutures.com.au by clicking on 'Vacancies' and selecting the relevant position, then the 'Apply Online' button at the top of the page.All applications require a resume and cover letter outlining your suitability to the role.If you require assistance with the recruitment process (for instance, this may be filling out forms, interviews, or completing online tests), please contact your recruitment representative on 1800 247 864. We are happy to provide any necessary reasonable adjustments or assistance you may need. Please do not hesitate to ask for any help. We look forward to hearing from you.What else is involved?After submitting your online application, you may be invited to complete online testing, interviews, and pre-employment medicals. We'll also contact your references if you progress through these recruitment stages. Please be sure to check your emails (including your junk folder) and respond to missed phone calls, voicemail messages, and text messages.If you have any questions about this role, please contact us on 02 4932 4222.As a recognised Diversity Champion, Zeal Futures is committed to Equal Employment Opportunities, Ethical Practices, and the principles of Cultural Diversity. We encourage applications from all members of the community, including people from indigenous backgrounds, people with disabilities, women seeking non-traditional trade opportunities, people from culturally and linguistically diverse backgrounds, and mature-aged people.
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