Administration Officer - The Heart Centre
Pay: Competitive
Location: Melbourne/Victoria
Employment type: Full-Time
Job Description
Req#: MY8YC
Alfred Health is a leader in health care delivery, improvement, research, and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.
Permanent Full-Time Position (80 hours per fortnight, 1.0 FTE)
Administration Officer Grade 1 (HS1)
Located at the Alfred
Great Staff Benefits! 5 Weeks Annual Leave, ADOs & Salary Packaging
About the Alfred Heart Centre
We assess and treat adult patients with cardiovascular (heart) diseases, including the most advanced forms of coronary, valvular, heart muscle, and heart rhythm disorders. Through a wide range of outpatient clinics, investigation suites, and a large inpatient service, we care for patients from our local community and across Australia. We have an extensive research and education program, for which we are known internationally.
About the Role
The Administration officer reports to the Administration Supervisor of the relevant work group. As part of the administration team for Specialist Clinics – Alfred Heart Centre, the administration officer will effectively and efficiently perform a range of administrative, reception, and clerical tasks to support and assist the day-to-day function of the clinics and health service. The role is responsible for ensuring that the service provides the best customer outcomes and meets both internal and external, including government, reporting requirements. The administration officer ensures that an approachable, responsive, and professional service is provided to patients, carers, and health professionals.
Responsibilities
Reception and patient enquiries
Clinic preparation
Electronic appointment scheduling
Referral management
Telephone support
Data entry
Skills and Experience
Sound administrative experience - Hospital environment preferred but not essential
Personable, customer-focused approach, and commitment to high-quality service
Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
Understanding of confidentiality and privacy legislation
Understanding of medical terminology
Demonstrated ability to plan workflow, prioritise, and delegate to meet deadlines
Benefits
Salary Packaging & Novated Leasing through Maxxia
Flexible Health Insurance coverage through HCF Health Insurance
On-site car & bike parking opportunities, Deducted Pre-Tax!!
Fantastic onsite fitness facilities at The Alfred through ProSport
Child Care Services at The Alfred managed by KU Children's Services
If applicable, specify specific requirements that you require in the cover letter or CV. If you have any questions, or wish to know more about the role, please contact Natasha Lesmana, Alfred Heart Centre Supervisor, on 0484 912 496.
Applications closing 11pm AEST, Friday 20th December 2024.
Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged. In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department's risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.
About the company
The Alfred Hospital, also known as The Alfred or Alfred Hospital, is a leading tertiary teaching hospital in Melbourne, Victoria.
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