Administration Officer - Specialist Clinics - Caulfield 1 Pay: Competitive
Location: Caulfield/Victoria
Employment type: Part-Time
Job Description Req#: 9MMBG
Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.
Ongoing Appointment Part Time: 0.6 EFT - 48 hours per FN Classification: Managers and Administrative Worker Grade 1 Located at: Caulfield The Department Alfred Health Outpatients Program is responsible for the overall delivery of a number of non-admitted or ambulatory services across the organisation, including Specialist Consulting Clinics, The Alfred Transit Lounge, GP Liaison and Specialist Clinic referrals and enquiries. Approximately 1000 patients are treated daily across Alfred Health Specialist Consulting Clinics within surgical, medical and other specialties.
The Role: This position reports to the Administration Supervisor of the relevant work group. As part of the administration team for the Outpatient Program, the administration officer will effectively and efficiently perform a range of administrative, reception and clerical tasks to support and assist the day-to-day function of the clinics and health service. Responsibilities may include reception, patient enquiries, clinic preparation, electronic appointment scheduling, referral management, telephone support and data entry.
The administration officer ensures that an approachable, responsive and professional service is provided to patients, carers and health professionals while meeting both internal and external, including government, reporting requirements.
Qualifications & Experience Required Essential: Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational) Highly Desirable: Previous administration experience in a health setting Desirable: Understanding and experience supporting MBS clinics in a similar setting Understanding of confidentiality and privacy legislation Knowledge of Cerner Programs Typing accuracy and speed of at least 40wpm Understanding of medical terminology Understanding and experience of Medicare billing processes Demonstrated ability to plan work flow, prioritise and delegate in order to meet deadlines Benefits Salary Packaging Discount Health Insurance Staff Parking Close Proximity to Public Transport All enquiries to Suhanya Dassanayake via phone - 03 9076 6102
Applications Close at 11.00 pm on Friday 03rd of January 2025
Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.
In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption.
Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department's risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.
Website: www.alfredhealth.org.au About the company The Alfred Hospital, also known as The Alfred or Alfred Hospital, is a leading tertiary teaching hospital in Melbourne, Victoria.
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