Wivenhoe Region Full time Locations - across our locations in the Wivenhoe region (Inala, Ipswich, Richlands and Goodna) Competitive salary with options for salary packaging Help make a positive impact on peoples' lives!
About Us Enterprise & Training Company Limited (ETC) is a leading not for profit provider in employment, training and business services, operating for over 35 years with a delivery footprint across New South Wales and Queensland.
We are innovative, progressive and committed to making a positive difference in our communities in which we operate.
ETC is proud and excited that we have been crowned the winners of the 2023 NSW Large Training Provider of the year!
So why not come and join our award winning team!
We currently have an opportunity for an Administration Officer to join our team within our Skills for Education and Employment (SEE) program.
Skills for Education and Employment (SEE) Program is designed with the aim of improving access to training for all adult Australians seeking to build their language, literacy, numeracy and digital literacy skills.
The Role - A Day in the Life of an Administration Officer – Skills for Education and Employment ETC is looking for a well organised, self-starter who has experience in providing administrative support in a team environment.
You will be supporting our new team to provide exceptional customer service to all participants and visitors of the organisation and proactively seek ways to improve service delivery through improved processes and quality service whilst providing the team with administrative, quality and compliance support.
Your Key Responsibilities will include; To develop solid program knowledge and be able to answer program related questions and market ETC's services to clients Answering SEE program enquiries and transferring information to required destination efficiently Accurate data is maintained and submitted in the Department's IT Systems as required Ensure the maintenance of accurate student and attendance records according to the SEE program contractual requirements Undertake general administrative duties for the SEE team Records management Criteria for Success At least 2 years' experience in an administration role Ability to handle customer enquiries effectively through use of highly developed communication and conflict resolution skills Recent experience in SEE, employment services and / or training related service A current, clear National Police Check A current QLD Blue Card Why work for ETC We pride ourselves on offering a positive work culture and environment for employees to achieve their best.
We offer a broad range of benefits including; Competitive salaries Salary packaging to increase your take home pay An extra week of paid leave after 5 years of service A variety of flexible working arrangements on offer to suit individual needs, including compressed work weeks, varied start & finish times, Monthly Accrued Day off (ADO).
Working from home options if applicable to the role Paid day off for your Birthday after probation, Blood Donor, and Community Services Leave Innovative staff reward and recognition program including paid days off Health & wellbeing initiatives including discounted Private Health insurance and free annual flu vaccination Discounted accommodation and travel offers Opportunities for career progression and leadership development including completion of accredited qualifications and leadership programs.
Access to free Employee Assistance Program for you and your family We consider our employees as the heartbeat of our organisation.
If you're interested a rewarding career where you can enrich and change people's lives, we want to hear from you!
How to Apply Click the " Apply Now " button and upload your Resume and Cover Letter (saved as ONE document) to our recruitment portal and complete the online application form.
Applications must be submitted through ETC's recruitment portal to be considered for the role therefore emailed applications will not be accepted.
Applications close: Monday 8th of July, 11:59pm.
Please be advised that ETC reserves the right to close applications early if a suitable candidate is identified prior to the close date.
More information For more information about this role, please contact Catherine Hull on ****** For more information about ETC please visit https://etcltd.com.au/.
Our Culture We are an equal opportunity employer and promote great working conditions.
ETC respects diversity in all people and actively encourages applications from all minority groups.
We believe that a diverse workforce not only reflects the communities we serve, but also leads to better outcomes for our employees, customers and stakeholders.
Our robust recruitment practices are strictly adhered to during the application and interview process.
Applicants should be aware that ETC carries out a variety of checks including, reference checks and compulsory psychometric assessments throughout the shortlisting process.
A current National Police Check and Working With Children Check or Blue Card must be provided prior to commencing employment.
ETC is committed to providing a safe environment in which children's rights, needs and interests are met.
We create a culture, adopt strategies and take action to promote child safety and wellbeing and prevent harm to children and young people.
ETC is committed to implementing practices in keeping with the National Principles for Child Safe Organisations
