We are seeking a full-time Administration Officer / Receptionist to join our team.
You must be able to work Monday - Friday from 9:00-5:00.About UsThe Shine Centre is a Paediatric Allied Health Practice in Ballarat and Bacchus Marsh.
We offer a variety of services including Behaviour Support, Occupational Therapy, Psychology, Speech Pathology, Support Coordination and Therapy Assistants.Job DescriptionAn amazing opportunity exists for a highly motivated, experienced, personable and organised forward thinker who enjoys working in a growing Paediatric Allied Health Practice.We strive to provide the best services to our patients.
As you are the first point of call for our patients, we require a Medical Receptionist who will assist patients, practitioners and other staff and enable the smooth and efficient operation of the practice.
Enjoying being around children is essential!Your duties will include:Greeting patients in a friendly & professional mannerAnswering phone calls within 4 ringsResponding to emailsDocumenting all patient communicationAssisting providers with organising their diariesEntering confidential data with a high level of precision and accuracyFollowing intake procedures for onboarding new patientsEnsuring that administration procedures regarding NDIS are being followedPreparing and settling accountsWorking closely with practitioners and the teamProviding administrative support and performing ad hoc dutiesAssisting practitioners with admin duties such as laminating and organising resourcesAbout YouBeing organised is your superpower!You are friendly, approachable and outgoing while maintaining a high standard of professionalism.You can multitask & prioritise work.You have a great working knowledge of NDIS, Medicare Claiming, and Private Health InsuranceYou have experience working with Practice Management Systems (e.g., Nookal or Cliniko)You have excellent computer literacy skills & the ability to learn new systems quickly.You are not afraid of the cloud and can embrace our effort to be a paperless office.You have excellent IT skillsYou have outstanding verbal and written communication skills.You are eager to take on new and exciting challenges.You love being in a child-friendly environment.You can work in a team and independently.You hold an NDIS Worker Screener / will be required to have a Worker Screener prior to your first day.You hold a Working With Children Check.You hold a current Police Check.Contact UsTell us why you think you'll shine with us!Please send us your Cover Letter and CV.
We will only consider applicants who send through a cover letter.Only successful applicants will be contacted.Your application will include the following questions:Which of the following statements best describes your right to work in Australia?Do you have a current Police Check (National Police Certificate) for employment?Do you have experience in administration?Do you have a current Working With Children (WWC) Check?Which of the following Microsoft Office products are you experienced with?Do you have data entry experience?
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