Administration Officer / Reception (Full Time)Optimum Allied Health is looking for an Administration Assistant and receptionist for our well-established allied health facility in Ballina. This is an opportunity to be involved with a growing and progressive company and help to progress its growth throughout its already established brand through the North Coast of NSW. We are looking for a positive, solution-focused person who is well-organised and likes to take initiative. This role is suitable for someone looking for full-time work (approx 38 hours/week across 5 days).
Some minor flexibility can be accommodated for the right applicant.
About Optimum:
Optimum Allied Health exists to help people live life to the fullest in regional Australia. We are a team of 70+ allied health professionals servicing the North Coast of NSW through physiotherapy, Occupational Therapy, and Exercise Physiology.
We're all friendly, helpful, and happy people who live our 4 core values of Respect Everyone, Take Responsibility, Contribute to a Team, and Solve the Problem every day to serve our clients and partners.
Things you will be doing: Assist to coordinate and manage the day-to-day operations of the clinic.Help implement and maintain policy and procedures.Meet and greet clients and visitors in a warm and professional manner.Taking incoming calls, answering inquiries, and making bookings.Ensure that clinic room equipment is maintained.Liaising with referring medical partners.Updating and maintaining company information systems.Entry and updating of clients' details on FrontDesk database.Assisting and supporting the team leaders.Ordering office amenities and stationery.Conduct the financial transactions and billing for client appointments.General administration tasks which include filing, stationery orders, kitchen supplies.Assist the Quality Assurance and Data Entry Departments when required.Assist the Finance Team where required.Provide general administrative and clerical support to the Management Team.Provide general administration and support across the business.Assist with collating weekly reports.Handle service inquiries and refer on to appropriate professional when required.What does it mean to be a part of the Optimum Family?
You're someone who loves people and wants to learn and develop new skills. You understand that a small thing on a list of priorities might be the only thing that matters to our clients and partners.
Skills needed: Excellent verbal and written communication skills.Intermediate knowledge of Excel.Ability to learn and understand clinical practice software.Organisational skills.Ability to work under pressure.Ability to exhibit a positive and energetic manner.Team player with a willingness to share knowledge.Corporate presentation.Passionate about providing a quality service to our customers and clients.Strong communication and interpersonal skills.Warm and professional phone manner.Positive disposition, empathy, and patient manner.Team-oriented.Ability to prioritise with strong time management skills.Highly organised with strong attention to detail.Self-starter with initiative.Adaptable and flexible approach.Reliable, committed, with strong work ethics.Always exhibit a solution-focused attitude.Well-presented.The benefits: Ability to take on key project coordination and development.Opportunity to be involved in numerous aspects of the business and learn new skills.Lots of support and opportunity for development.How to Apply: To apply for this role, submit your resume and covering letter using the "Apply" button below. Alternatively, send this information directly to Daniel Willoughby, Director, at ******.
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