Position: Medical Administration (Healthcare & Medical)
Type: Permanent part-time position - up to 0.4 FTE or from 5-16 hours per week. 7:45am-12:45pm or 12:15pm-5:15pm on Tuesdays, Thursdays and Fridays commencing ASAP and is ongoing.
Role Overview: As a Peak Performance Podiatry Administration Officer Level 3, you are responsible for ensuring efficient operation of the practice through the provision of administrative support, including managing all functions related to the front reception desk and presenting the best possible image of the practice to all clients.
About Us: This role directly reports to the Practice Principal. Our Practice and Principal Podiatrist are well renowned, and you will be based at our HQ clinic in the City, overseeing all of our clinic locations from the brand new City Centre practice.
About You: You are a compassionate and empathetic individual who thrives on helping others. You understand the importance of providing exceptional customer service and genuinely care about the well-being of patients. You possess strong organisational skills and attention to detail, ensuring accuracy and precision in all aspects of your work.
Skills & Experience: Basic clerical experience and/or reception duties. Training will be provided for phone calls. This role is office-based only with no work from home option. Proficiency in administration programs (Practice management software experience in Nookal, Best Practice is preferred but not necessary). Strong organisational skills. Demonstrate proficiency in using various IT systems and software applications relevant to the medical practice. Possess a sound understanding of PBX (Private Branch Exchange) phone systems. Strong communication skills and emotional intelligence. Ability to work in a team environment as well as autonomously. Understanding of clinical podiatry practice and routines. A can-do attitude is essential for success in this role. Clerical Duties: Perform general administrative tasks such as filing, faxing, photocopying, and scanning documents. Maintain accurate and organised patient files, ensuring confidentiality and compliance with privacy regulations. Assist with data entry tasks. Manage patient records electronically or in paper format. Manage Appointments: Schedule patient appointments efficiently. Confirm appointments with patients. Coordinate scheduling changes and cancellations. Cleaning: Maintain cleanliness and tidiness of the reception area and waiting room. Perform daily routine cleaning tasks. Monitor and restock supplies as needed. Note: Flexibility may be required to assist with additional tasks or projects as assigned by management.
Renumeration: Support Services employee—level 3. Here at Peak Performance Podiatry, we will be providing above award wage.
Application Questions: Do you have experience in administration? Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Do you have data entry experience? Do you have a current Working With Children (WWC) Check? Do you have experience lodging & processing insurance claims? #J-18808-Ljbffr
