Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.Position Details:Permanent positionPart time (40 hours per fortnight)Managers and Administrative Worker Grade 1 Level 1 (HS1)Located at The AlfredGreat staff benefits!The DepartmentAlfred Cancer Specialty Clinics provide scheduled medical, nursing and allied health services to patients. The clinical services include care for patients in the malignant and non-malignant haematology, medical oncology and radiation oncology clinics.The RoleWe have a great opportunity for an experienced administrative support role in Alfred Cancer, supporting the Radiation Oncology & Haematology Oncology service. This position will be managing the coordination of the Haematology Oncology clinics working alongside the medical team, but will also be expected to cover clinics within the Radiation Oncology clinics when necessary.Responsibilities:Reception and patient enquiriesClinic preparationElectronic appointment schedulingReferral managementTelephone supportStrong organisational, customer service skills and demonstrated computer efficiency are essential, as is the ability to prioritise tasks in a busy environment. Excellence in written and oral communication skills, and a high level of attention to detail is also required. Experience working within a medical environment and familiarity with medical terminology will be highly regarded, however, applicants with strong administrative skills from other fields will also be considered.This position reports to the Administration Supervisor of Cancer Services. As part of the administration team for the Outpatient Cancer Program, the administration officer will effectively and efficiently perform a range of administrative, reception and clerical tasks to support and assist the day to day function of the clinics and health service. The role is responsible for ensuring that the service supports best customer outcomes and meets both internal and external, including government reporting requirements. The administration officer ensures that an approachable, responsive and professional service is provided to patients, carers and health professionals at all times.Skills and Experience RequiredEssential:Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)Desirable:Previous administration experience in a healthcare settingUnderstanding and experience supporting MBS clinics in a similar settingUnderstanding of confidentiality and privacy legislationKnowledge of Cerner, ARIA & IPM ProgramsTyping accuracy and speed of at least 40wpmUnderstanding of medical terminologyAbility to work under pressure in a busy environmentDemonstrated ability to plan work flow, prioritise and delegate in order to meet deadlinesStaff BenefitsGenerous salary packaging and novated leasing are available through MaxxiaOnsite childcare services, payroll deductible expenseOnsite staff gym, a payroll deductible expenseModern onsite library facilities, exclusive to Alfred Health staffAccess to health and wellbeing incentivesDiscounted health insuranceIf you have any queries regarding the role, please contact Lily Maloney on (03) 9076 5005 or ******. Applications close 11pm AEST, Wednesday 13th November 2024.Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged. In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption.Website: www.alfredhealth.org.au
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