Full-time permanent position Receive all the guidance and support you need to be successful A culture that's designed to help you grow About the Role: TMHA's Traralgon Branch are seeking a highly organised and detail-orientated Administration Officer to join the team on a full-time permanent basis. Reporting directly to the Branch Manager, the Administration Officer is responsible for the day to day administrative and operational activities of the Branch. This position plays a key role in ensuring smooth communication and process coordination between the different Branch functions.
Key Duties and Responsibilities: Greeting and signing in visitors to the Branch, actioning their enquiries in a professional and courteous manner. Managing incoming calls and assisting with internal and external enquiries. Manage incoming mail from all sources. Assist with incoming/outgoing correspondence to customers, suppliers, and technicians. Assist with incoming parts and equipment sales enquires in line with branch processes. Provide assistance in relation to processing invoices; accounts receivable and payable. Provide ad-hoc assistance with spare part enquiries and processing. Including handling spare parts enquiries, parts interpretation, quoting on parts and processing orders where required. Provide assistance in relation to the allocation of breakdowns, scheduling maintenance and other repairs to Field Service Technicians - coordinate work in progress jobs, effectively communicate with technicians about necessary information required for upcoming jobs. Maintenance of various databases/registers and systems in in accordance with TMHA requirements. Assist and support when requested, the Branch Manager and Service Supervisor with implementing key projects or initiatives within the Branch. Skills & Experience Required: Cert III or IV in Business Administration highly regarded. Proven experience in a similar role. Strong customer service skills and attitude. Excellent communication and interpersonal skills. High level of computer literacy, including experience with Microsoft Office suite. Experience with ERP system such as Movex (M3), SAP or similar. Previous experience in a fast paced working environment, with an ability to manage multiple tasks simultaneously. Previous exposure to parts administration is desirable. About TMHA: Toyota Material Handling Australia (TMHA) is Australia's number one forklift company and is the exclusive Australian retailer for Toyota Industrial Equipment. We pride ourselveson being a strong, family orientated, financially secure business with a great future and prime focus on the development of our people.
Our Commitment: TMHA is committed to ongoing growth and development of its employees. As a suitable candidate, you will be provided with the required training, support, and development to further expand on your existing knowledge.
How to Apply: Applications are now open! Please submit your application with a current Resume and Cover Letter to TMHA via our website Alternatively, click 'Apply' now!
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