We are currently recruiting a Professional, Reliable and Efficient WAPOL Administration Officer with dual responsibilities to assist as a Dispatch Officer/General Office support.
Must have excellent skills in the below areas:
Knowledge in Accounting Program - Xero Efficiency in all General Computing Programs - Word/Excel Invoicing Accounts Following Up Insurance Companies & Insurance Knowledge ideal Must pass a Police Integrity check Maintaining Vehicle Inventory across all depots. Pricing of Works & Verification of Jobs Time Management Skills Customer Service of a High Standard Knowledge in the transport/towing industry would be preferred but not necessary Must be able to work autonomously and to a deadline.
To excel in this position, you need to be able to multi-task in stressful conditions. In addition to being an excellent communicator, fast thinker, and having superb organizational and interpersonal skills.
You will act in a supporting manner to our primary Dispatch Officer, with extra responsibilities including:
Responsibilities:
Answer emergency and non-emergency calls. Dispatch jobs quickly and most cost effectively. Respond to any issues and follow-up by coordinating with appropriate departments. Operate and manage a multi-line telephone system and an interfaced computer system. Respond to queries relating to each job. Use the phone and computer to direct Drivers to appropriate sites. Prioritize and organize calls according to urgency. Maintain and update call logs, call records, and other important documentation relating to each job. Requirements:
Experience in a similar role. Ability to work well under pressure. 3 days a week, approximately 20-25 hours per week (potential to lead to full-time). Will need to commence ASAP. Contact will be made if you are successful at the close of the application date 30/11/2024.
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