Administration & Customer Service Officer About Us Join us at Cleanaway and contribute to making a sustainable future possible, together.We transform waste into resources and renewable energy.When you start to think of waste as a resource, it opens a world of possibilities.As a high growth, ASX listed organisation with over 7500 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance.We are Australia's largest company in this sector, providing essential services to millions of customers and communities nationally.The Opportunity Our Solids Waste Services (SWS) Business is Australia's leading provider of waste services, making a safer, sustainable future possible for the sector.This is an exciting opportunity for an experienced Administration / Customer Service Officer to join our Team.Proactively respond to internal and external customer queries via phone, web, and email.Manage customer complaints to resolution, following set procedures.Maintain our CRM Database of customer information.Work with our customers to help make a sustainable future possible.Work in a team environment and proactively support one another with daily tasks.About You Reporting to the Branch Operations Manager, you'll work with a high-performing team to deliver administrative services to our clients.Due to the nature of this role, you are required to be onsite Monday through Friday, 8 a.m. to 4 p.m. (flexibility is available around start and finish).Previous experience in an administration role or office environment.You have exceptional time management skills, juggling conflicting demands throughout the day.You have a natural proactive flair for customer service and a high level of communication skills, including telephone etiquette, customer maintenance, and handling complaints.Intermediate knowledge of MS Office suite of programs and using CRM tools, e.g.SalesForce, would be highly regarded.An uncompromising commitment to the Cleanaway safety-first culture.You adopt and maintain the "Cleanaway Respect" culture.Why join Cleanaway?Attractive salary package Career opportunities in high growth, Australian business Supportive and safe work environment Paid parental leave Great company benefits: Employee share program, company discounts, salary packaging, flu vaccinations, EAP, discounts on private health insurance and more.Our Process Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples.We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.If you require any adjustments during the recruitment process, please contact us by emailing ****** us on our exciting journey towards a sustainable future .Simply click the Apply button below or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together.Applications close: Vacancy no:519257 Work type:Permanent - Full Time Location:Hervey Bay QLD Australia Categories:Administration, Customer Service Back to search results Apply now Refer a friend
